Question about Kocaso 10.1" Android 4.0 Tablet PC With 20GB Storage All Winner A10 Cotex A8 1.2GHz 3D 1080P HDMI 1G

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If my kocaso tablet screen has cracked can i use the keyboard to type even though the touch pad is not working

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  • Kocaso Master
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Yes, but you will also need the touch screen to operate the screen lock and other functions.

The manufacturer does not cover accidental damage, but we instituted a program where you can turn your tablet with a cracked screen in (as long as you are still within your warranty period. The nice thing about this is that not only are we the least expensive route when you crack your screen, but you do not have to wait for repairs. We simply send a replacement once we receive your damaged one.

Contact us at Company Contact us to setup your request.

Posted on Feb 21, 2015

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1 Answer

My 9" tablet's screen has broken where can i repair it. Am in Springs Ekurhuleni South Africa. My name is Pumeza. my email is pumeza.matiyela@implats.co.za


It's at all not worth repairing this old device. the screen can cost more than half the cost of a new tablet, unless the crack is only on the touch panel which is the clear glass mounted directly above the screen. In most tablets, both must be replaced because dismantling the screen or touch panel will usually damage the other. Better to buy a new tablet.

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It is listed on their website as a previous model.
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Kocaso tablets are junk...save your money on the screen and get a google nexus 7 2013 model...best 7" tablet on the market...I love mine!!

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How do i fix a kocaso tablet screen


You cannot change the screen, you should contact your supplier to get a replacement machine.


"The manufacturer does not cover accidental damage, but we instituted a program where you can turn your tablet with a cracked screen in (as long as you are still within your warranty period. The nice thing about this is that not only are we the least expensive route when you crack your screen, but you do not have to wait for repairs. We simply send a replacement once we receive your damaged one."

Support Troubleshooting Guide

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1 Answer

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Touch screen have an X/Y axis running from top to bottom and side to side. If the crack appears, one or more conncetions will be shorted out and the screen fails. Looks like you need a new unit.

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Kocaso says "The manufacturer does not cover accidental damage, but we instituted a program where you can turn your tablet with a cracked screen in (as long as you are still within your warranty period. The nice thing about this is that not only are we the least expensive route when you crack your screen, but you do not have to wait for repairs. We simply send a replacement once we receive your damaged one.

Contact us at to setup your request. " Company Contact us

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1 Answer

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Hi, if no longer under warranty? a replacement screen is only option. Is the main lcd panel cracked also, i.e. bleeding in display when pressed?
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