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Microwave kenmore elite model 721-79202010

Will not heat... goes to 100 power and keeps counting down but no heat

Posted by Anonymous on

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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MicrowaveSvc
  • 9047 Answers

SOURCE: Everything works... except the heat!

This is usually caused by either a bad door switch, a loose door switch mount, or a problem on the control panel.

Even though a door switch clicks, it may still be bad inside. Its continuity must be checked.

Switch or mount trouble can be caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

If you someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

You can probably find an exploded view by entering your FULL model number here: http://www.searspartsdirect.com

A full Sears/Kenmore model number usually has 3 digits, a dot, then 8 more digits, such as ###.########

If you think the problem is on the control panel, which we repair these nationwide for $39.95 postpaid.

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Mar 16, 2008

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MicrowaveSvc
  • 9047 Answers

SOURCE: Owners manual for Kenmore Elite Microwave Model 66462

A full Sears/Kenmore model number has 3 digits, a dot, then 8 more digits, such as ###.########

You can just enter your full model number at the Sears parts site.

On the resulting page, look to the right for the blue "View manuals" button. Click there.

d:%5cele%5crepair%5cmicrowave%5ckenmore_sears%5cview_manuals_button.jpgd:%5cele%5crepair%5cmicrowave%5ckenmore_sears%5cview_manuals_button.jpgd:%5cele%5crepair%5cmicrowave%5ckenmore_sears%5cview_manuals_button.jpgcaab351.jpg

That Sears-related site has many free manuals. While the manuals they list there are all free, they will ask you to register.

Many times, the owner's manual will have the installation instructions inside.

If yours is not listed there for free, you would have to order it through the
Sears parts site.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Jan 18, 2009

  • 1 Answer

SOURCE: Microwave turns on and counts down but won't heat up/cook

Ok just figured this out! It is a problem with the alignment on the lower door switch. I took the cabinet off and lifted up on the door switch slightly and voila! It works. You could probably fix this without taking it apart, just lift up on the door ever so slightly. I hope this works for you.

Posted on Mar 06, 2009

ginko
  • 19396 Answers

SOURCE: kenmore microwave model 665.68681891 runs but won't heat

Test the high voltage capacitor, the rectifier diode.or the magnetron. If all this are fine, test the control board.

If it additionally does not spin and no light, then check also the door switch and fuse.

The diode and capacitors can br tested. The capacitor must be allowed discharge before testing, or you risk to get electrocuted, even if power is off. Capacitors can get discharged by shorting their two contacts.
Replace the magnetron if the checks and all of the high voltage component tests are good, but the unit still does not heat.

All locations, and description of this parts can be located using the diagram here: Counter top.

Parts must be tested to find out what is wrong.

Remember that microwaves are potentially dangerous devices if not repaired properly, the job must be done by a competent person.
A microwave energy leakage test must always be performed when the oven is serviced for any reason.

Regarding parts, contact the seller here to purchase parts. (here in UK).

Posted on Apr 27, 2009

MicrowaveSvc
  • 9047 Answers

SOURCE: Kenmore Elite Advantium 120, model # 363.63693301,

You probably just have a bad primary interlock (upper door switch) or its mount is loose or broken.

Door switch or mount trouble is usually caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

If the switch mount is broken, it's usually more economical and safer to add a dab or two of hot glue to the mount to secure the switch. Let it cool for about 30 minutes before using.

We have the service / repair manual for this model and have uploaded it to our site here to help you.

It will give you safety info, step by step help in disassembly, troubleshooting tips, and part numbers.

Most computers will open this document automatically, but you may need the free Adobe Reader.

For more on door switches & mounts, see:
http://www.microwavedisplay.com/doorsw.txt

You can find helpful exploded view diagrams and order parts by entering your full model number from the tag on the oven here.

If a switch is all you need, we offer a universal type for only $5 postpaid which you can order here.

But if you need any cosmetic parts,
enter your full model number at the Sears parts site.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Jul 13, 2009

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If you or someone you know decide to work on it, we have *critical* safety, disassembly, and troubleshooting info at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

We're happy to help and we appreciate your thoughtful rating of our answer.

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