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If it is just coins, I wouldn't bother. However, depending on the age and or unexpired warranty, I wouldn't jeopardise the warranty.
It could be the agitator's transmission, which if it is under warranty
should be fixed by the MFG. If out of warranty, unless you are a DIY, you need to call appliance service people. Ask the approximate price for repair. Depending on the age, it may be time to look for a lightly used replacement.
100% if its rubbing instead of freely rotating while you manually spin the drum your bearings have gone,You can't see it's all inclosed in a plastic shell & it is pretty much a complete rebuild pain in the neck job that you are going to recieve quote's of $500 buck's or more to do the job might be worth getting a new machine it would be more economical.GOOD LUCK
Open the dryer door. Reach in just inside and feel for the felt seal that goes all of the way around the drum. The culprit is usually the top portion of the seal which supports the end of the drum near the door is worn out. This allows the drum to tip down and leaves a gap at the bottom. Clothes get caught in this gap and get rubbed and marked or rubbed clear through. Remove the front of the dryer and replace the seal. On some models the top 1/3 is replaceable. This portion carries the weight of the drum and is what wears out.
likely something else like bra wire sticking up from drain hose rubbing basket. remove front kick panel or rear panel and remove large hose from bottom of tub. clip usually positioned in rear. if unit with heater then heater and clip can be felt inside tub. check inside hose
I was having a similar problem but my dryer was about 5 years old. There are a couple of rubbery, sticky belts that wrap around the dryer drum. One of mine had come off the drum and was balled up, wedged between the drum and the dryer wall. It wanted to spin, but this "belt" was keeping it from doing so. I'm not sure why or how it happened, but I removed the portion that was gummed up and now it works fine.
Pull the unit forwardand lean it back about 45 degrees. You'll have to play with it a bit, but once it's far enough out, it will lean back without you having to hold it. Remove and inspect the belt(s) are they in good condition? Next, check the pulleys (wheels) underneath. Do they turn? One is for your pump, one is for your transmission and one is for the motor. (in case one doesn't turn, you'll know what portion needs to be worked on). Also check the track on your pulley the belt sits in. Is it dammaged or worn?