Question about Canon PowerShot A490 Digital Camera

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Communication error on screen

I'm trying to upload pictures to my computer.

Posted by Anonymous on

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Try NOT connecting your camera to your computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo management program such as Picasa ( http://picasa.google.com ).

Posted on Apr 15, 2014

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Posted on Jan 02, 2017

SOURCE: communication error when uploading pictures on computer

I had the same problem. My problem was that there were more than 1,000 images stored on the memory card. Once I deleted some of the images from the camera memory card, I was able to download pictures again.

Posted on Oct 31, 2008

  • 378 Answers

SOURCE: Same problem

reload ur driver for camera

Posted on Aug 16, 2009

  • 11967 Answers

SOURCE: communication error

Use a card reader instead of the camera.

Posted on Jul 05, 2010

  • 48 Answers

SOURCE: i keep getting a communication

There are a couple of things you should try, remove the memory card from the camera and try connecting, if you get no error then chances are your memory card is corrupted.
If you still get an error then start looking at the cable you are using, try another if you can get one, cables are easily damaged.
You should also try checking the camera settings for USB connection and make sure it is set to Mass storage

Posted on Oct 27, 2010

  • 157 Answers

SOURCE: Trying to upload pictures to

This type of problem arises many times,at first they work but the more you use them the terminals tend to loosen up,even if the camera is new.So most of the time my best solution for that is to purchase a multiple memory card reader(usb 2.0).Most don't require any installer,just plug the reader to your computer and slide in any memory card you have and you will be able to upload any media you want.What I have is Ohm USB multi card reader/writer,it has been doing it's job since I got it.

Posted on Oct 29, 2010

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Try NOT connecting your camera to your computer.

The best way to transfer pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo management program such as Picasa.
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Communication error when trying to upload pictures to computer


Consider NOT connecting your camera to your computer.
The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program, such as Picasa.

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Try NOT connecting your camera to your computer.


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program such as Picasa.

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1 Answer

"Communication Error" when trying to upload photos


Try NOT connecting your camera to your computer.


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program such as Picasa.

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What was the solution? I have the same problem.

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