Question about Philips 42PFL5332D 42 in. LCD Television

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No Picture HiI have a Philips LCD Model # 42PFL5332/45 I have sound but no picture please advise. Thank You Dale

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I have the same issue. What ended up being wrong with yours??

Posted on Sep 30, 2009

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I have over 10 years experience in electronic tech support.

I know this isn't what you want to hear, but the problem you've described can't be fixed with troubleshooting. Your TV will have to be repaired. There is a part that has developed a defect and needs to be replaced. The TV should have at least a one year warranty from Philips. If you're out of warranty and didn't purchase an extended warranty plan, you'll have to pay for the repair yourself. The cost will likely be in excess of $300 and could exceed $600 depending on the exact cost of the circuit board needed to complete the repair. If you're in warranty, call the number in the back of your manual and they'll set you up for service. They will likely request a copy of the receipt to validate the purchase date.

I hope I've provided you useful assistance and that this information allows you to make an informed decision as to how to proceed from here. I hope this solution has earned a positive rating.

Please let me know if I can be of further assistance.

Posted on Jun 18, 2009

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Dear Dale,

We regret the inconvenience faced.


We would request you to share your contact details with us in order to get this issue resolved for you.

Thanks for your patience.

Regards

Philips Consumer Care
1800 102 2929

1860 180 1111


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