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No sound got new tv and now have no sound from netflix

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Why is there no picture but sound?


Can you tell us a bit more about the problem? It would be helpful if we knew:
1) What device are you using to connect to Netflix (computer, DVD player, TV, etc.)?
2) When you use that device for something other than Netflix, do you see a picture? So if you're using a DVD player, can you play DVDs? Can you watch TV?
3) Can you log into your Netflix account on your computer and watch movies on your computer? Can you login from someone else's computer and try that?
3) When did the problem start?

Some shot-in-the-dark steps that apply to all electronics:
1) Turn everything off. Turn it all back on.
2) If that doesn't work, unplug everything. Wait 30 seconds, then plug it all back in.
3) Check all the cables (from power to your TV and Netflix device, cables coming from your peripherals to the TV, etc.). Even if they seem to be well-seated, unplug them and plug them back in.
4) Try new connections. If your TV was connected by HDMI, and you have a different way of connecting your device (DVI, component, RCA, s-video, coax, whatever) try it. If your device connects to the Internet wirelessly, see if you can get a wired connection. Swap cables wherever you can.
5) If you can, try interchanging components. So, for example, try connecting to a different HDMI port on your TV. Try other devices on your TV. Take your Netflix device (if it's not your TV) to a different TV.

Those last 2 steps may solve the problem, but are more likely to isolate the problem. (For example, if your DVD player doesn't work no matter what TV it's connected to, then the problem is the DVD player.)

Update us with as much info as you can.

Mar 29, 2015 | Netflix

1 Answer

What's up with Netflix connection?


Does it say you need a code? Have you went to netflix and used setup device? Netflix has a pretty good help section but it sounds like you may need a code to connect. It happens with all devices that are not your computer. Hope this helped :)

May 08, 2014 | Video Game Consoles & Games

1 Answer

How to get netflix on tv


no sound on tv

Jan 14, 2014 | Netflix

1 Answer

Netflix not working with receiver


Did it give you a code to activate the device on Netflix? That is required for each device you connect to Netflix.

Dec 14, 2013 | Netflix

1 Answer

How do you set up netflix on your Panasoni TH-42PZ85U?


Hello

Currently, all three video game consoles on the market are compatible with Netflix "Watch Instantly:" Sony Playstation 3, Microsoft Xbox 360 and Nintendo Wii. All you will have to do is download a free application for your console. Playstation 3 users can find this application on the Playstation Network and Wii However, Xbox 360 users will have to pay a yearly Xbox Live subscription to access Netflix's video stream.

Many new models of high-definition Blu-Ray disc players already have Netflix applications. Several different manufacturers include this application, from high-end brands like Philips and Panasonic to generic brands like Vizio and Insignia. These players often include other popular internet applications, such as Facebook and Pandora Internet Radio. Also, new TiVo digital video recorder models have a built-in Netflix application.

Select HDTV models already have a Netflix "Watch Instantly" player as a pre-installed application. All you will have to do is run the Netflix application from the TV menu screen and you will be able to watch streaming Netflix movies and TV. Brands that have been including Netflix on their HDTVs as of 2011 include Sony, Sanyo, Panasonic, Vizio and many others.

Several of the same companies that manufacture Netflix ready Blu-Ray players also have full surround sound home theater sets with the same features. Though Netflix Watch Instantly does not currently support surround sound audio, this feature will be implemented in the future. Brands that have been supporting Netflix in their home theater packages include Panasonic, LG, Samsung, Insignia, and Sony.



May 05, 2011 | Televison & Video

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