Question about Dell Photo 964 All-In-One InkJet Printer

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Dell photo 964 will not power up. It has an

Dell photo 964 will not power up. It has an internal red blinking light under the ink cartridge tray. No problems previously.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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checkitright
  • 1362 Answers

SOURCE: Dell Photo 964 - unsupported cartridge

How is it plugged first of all, did you set it up as a dell printer in add printer? try adding it as a HP printer since they are HP printers with the Dell name.

Posted on Oct 04, 2007

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  • 13 Answers

SOURCE: Dell All-in-One Printer 964

go to dell AIO center

click maintain/troubleshoot on the top

under trouble aio problems - click ink levels

click maintenace tabs

and then clean print cartridges and align print cartridges. then try printing a test page.

if this does not work, remove the cartridges and install them again.

let me know how it goes

Posted on Dec 28, 2007

SOURCE: changing ink cartridge in dell photo 966

It's probably located under the scanning bed.
Look for another section break below the scanning bed.
Lift it up. The print cartridges should be inside.

Posted on May 01, 2008

CompuFirm
  • 89 Answers

SOURCE: Reset the ink memory level after replacing cartridge

Hello,
Have you tried to unplug your printer and plug it back in?

Posted on May 31, 2009

Joed911
  • 4338 Answers

SOURCE: I can't print in color on dell photo 964


If a nozzle cleaning does not work, try to reset the printer:

To run a nozzle clean, perform the following steps:
1. Verify the All-In-One Printer 964 is powered on and connected to a computer.
2. Verify that the paper support (input tray) has clean, plain white paper loaded.
3. Press the Menu button.
4. Press the Down button until Mode: Maintenance appears on the LCD screen.
5. Press the Menu button.
The Dell 964 Maintenance Menu appears on the LCD screen.

6. Press the Down button until Clean Cartridges appears on the LCD screen.
7. Press the Start button.
The AIO 964 prints the cleaning page. This process cleans the ink cartridges and resolves many print quality issues.

Dell Printer reset

1. With the power on,unplug the power cord from the wall socket.
2. Disconnect the power supply from the back of the printer.
3. Wait 15 seconds.
4. Reconnect the power supply to the back of the printer.
Plug the power cord back into the wall socket.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Jun 07, 2009

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That's because you don't get them from Microsoft; you get them from Dell. Since you didn't specify if it was 32bit or 64 bit I attached the link to the page that has access to both. Dell 964 Photo All In One Printer owners thread W7

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I hope this will help you :)
* Green Power light flashes- The printer is receiving a print job, replacing an ink cartridge, charging ink, or cleaning the print head.
* RED paper light is On- If the CD/DVD try guide is open, close the CD/DVD tray guide, load paper, then press the paper button. Your paper ran out or multiple sheets loaded at the same time . Load paper and press the paper butoon to resume printing.
* RED paper light flashes- Paper is jammed in the printer. Press the paper button to eject the jammed paper. If the light is still flashing , open the cover and remove all paper, including any jammed or torn pieces. Then reload paper and press the paper button to continue printing.
* RED Ink Light Flashes - One or more cartridges are low on ink. Check the message that appears on your screen to determine which cartridge is low, or follow the instructions in " Checking the Ink Supply". Make sure you have a replacement cartridge.
* RED Ink Light is ON- One or more cartridges are out of ink or not installed. If you have just installed a new cartridge, it may be incomaptible with the printer or incorrectly installed. Reinstall it or replace it with the correct cartridge
* RED Ink and RED paper lights flash alternately- The CD/DVD tray guide was left open when you turned on the printer or when printing on paper. Just simply close it/
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1 Answer

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If you unplug the printer from the wall and remove the power brick for 60 seconds, this will reset any error messages the printer has. I would then plug everything back in.

Power on the printer.

Open the printer(with the power on) and take out the Dell Series 5 black cartridge and then reseat it. I would then take out the color Dell Series 5 ink cartridge and reseat it. Now close the printer and it will print an alignment page.

Any error messages?

black cartridge = black side(left side) color cartridge = color side(right side)

photo cartridge = black side(left side) color cartridge = color side(right side)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

It's possible to get a Dell Series 5 ink cartridge with a bad sensor. I would that these back to the place of purchase for a replacement or a refund.


Rick

Mar 04, 2011 | Dell Photo 964 All-In-One InkJet Printer

1 Answer

Power button does not activate dell 964. red light is flashing under color printer cartridge


If you still have the same problem, please let me know, our chat session has been disconnected.
Good luck.
Thanks for using FixYa.

Jun 15, 2010 | Dell Photo 964 All-In-One InkJet Printer

1 Answer

My dell 964 won't recognize the replacement ink cartridge i installed


its might be a bad cartridge... goto the store and exchange it for another one... if it does that two times... then your dell might be shot.... you might want to repair it... but get an estimate first to see if its worth the expense...

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2 Answers

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try to uninstall ur driver and install it again

Jun 07, 2009 | Dell Photo 964 All-In-One InkJet Printer

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i refill my ink, it dases not recognice it and when attempting to ptint document it open a window with erroe#1203 ,please help

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During the photo printing wizard, in printing options window, choose the printing preferences button. Once you are there, choose the maintenience tab located on the top of the screen. Choose the clean print cartridges button. Hope it works!

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i suggest yo contact dell, they may be able to send you some ink cartridges for testing or you could purchase some new ink (if the new inks doesnt work then its a hardware issue)

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