Question about Canon PIXMA MX410 - multifunction fax / copier / printer / scanner color

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Scangear code 5.156.61

I checked the USB Cable and Scanner is switched on but I keep getting the code error message. Thanks

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: scangear - scanning problems with mp600

windows XP instructions.can be easily applied to other operating systems
-turn printer/scanner on
-go to control panel
-click on system
-click on hardware
-click on device manager
-click on imaging devices
-right click on canon mp600 and choose updat driver option and then after that is done.click on scan for hardware changes
(below images provided)



061e559.jpg

1dd48cb.jpg

this should make sure scanner work.. but if it still doesnt work then go back to the device manager and check if there are any hradwares with a yellow question mark beside them.if there is then right click on them and click update driver.
if that does not solve the problem try reinstalling the CD or go to the canon MP00 web page (google it) to dowmload the printer/scanner drivers. and repeat everything until it works or until you give up =). hope it all works out bye!

Posted on Apr 05, 2008

  • 1 Answer

SOURCE: Canon mp610 scanning problem

The readme says that some USB hubs have an issue.

I was having problems and was connected via a hub. I removed the hub and connected the printer directly to the back of the PC and voila scanning is all good.

ALex.

Posted on Apr 23, 2008

  • 1 Answer

SOURCE: Scanning error - cannot scan error code 2,155,0 ???

Hi
I had the same problem, at first I thought that it was the original drivers (the ones I got with the printer) so I donwloaded the drivers from the canon website, this did not resolve the problem. What I also tried and it worked for me was connecting the printer to the computer with it's original usb cable. I bought a couple of weekes ago a usb extension cable (about 5 m long). With this extension cable I can print but I can't scan any document, it just gives me the same error. Hope this works also for you.
Bye
PS: My printer is a Canon Pixma MP190

Posted on Mar 09, 2009

  • 7 Answers

SOURCE: Scanner won't communicate with computer

Try this,

Go to Control Panel >> Device Manager, look for the scanner in 'Device Manager' under 'Imaging Devices'
Right click on it and select 'Uninstall' and allow it to be uninstalled.
Remove the USB lead from the scanner.
Re-boot the Computer.
Once windows appears and is ready toi use, re-connect the scanner USB lead.
Windows should re-install the drivers and tell you the scanner is ready to use................hopefully!

Posted on Mar 28, 2009

  • 92 Answers

SOURCE: Canon MP190 ScanGear error

Hi ....

Its always a pleasure to meet someone who has done the initial troubleshooting themself ... so looking at your comments, you have already tried the hardware and the drivers steps ... it shows that the issue is not with the device but something with your system ...

To me, it looks like the necessary files for the scan to work is missing from your system which is USBSCAN.SYS. This is a windows system file which is required by the scan drivers ...

Note: Make sure you are searching the hidden files too as this is a system file and could be hidden.


  1. Click 'Start', 'Search' and select 'For Files or Folders'.

  2. At 'Search Results' window, type usbscan.sys in 'Search for files or folders named' field.

  3. At 'Look in' drop-down menu, confirm your computer's hard drive is selected. In most cases, C: is the computer's hard drive.

  4. Click 'More advanced options' link.

  5. Confirm checkmarks appear beside 'Search system folders', 'Search hidden files and folders and 'Search folders'.

    searchmore_wxp.gif

  6. Click 'Search' button.

  7. Once search has completed and if the file does not exist, consult the computer manufacturer.

    1. If the file exists and a message appears while installing the scan driver, direct the installer to the appropriate path. For example, C:\WINDOWS\system32\drivers.
    2. If the file exists and the message appears while scanning, click on the attachment to open Device Manager and check if the scanning device is listed as 'Other'. Then update the driver and direct the installer to the appropriate path. For example, C:\WINDOWS\system32\drivers (where C is your computer's hard drive letter).

  8. Close the 'Search Results' window.
I think this file is missing from the computer which is causing the problem. But there is another possibility as well. There are some services of the computer that need to be started to make sure that the device works file. The services are for everything like spooler services for printer so similarly there are WIA (Windows Image Acquisition) Service or Stimon(98 or ME) services for scanner depending upon your operating system.

It might be possible that these services are stoped or disabled. Follow the below steps to enable those servers:

How to start the Windows Imaging Acquisition (WIA) Service (Win XP)
  1. Click Start.

  2. Right-click My Computer and select Manage. This brings up the 'Computer Management' window seen below.

    servic1.jpg

  3. Under 'Services and Applications' click Services. This will display a list of services in the right pane of the 'Computer Management' window. A portion of this window is seen below.

    servic2.jpg
  4. Scroll through the list to locate and then double-click Windows Image Acquisition (WIA).
    This brings up the 'Windows Image Acquisition (WIA) Properties' window seen below.

    servic3.jpg

  5. Be sure that 'Startup type:' is not set to Disabled. You can choose either Automatic or Manual.

  6. Once you have enabled the 'Startup type:', under 'Sevice status:' click the Start button to start the service.



How to start STIMON (Windows 98 & Me)
  • Click Start, then Run, and type "stimon.exe" and click OK.












Well according to me, this should resolve the problem. Just one more very important thing ....

Don't forget to vote if this helps :) ... Cheers ...

Posted on Aug 04, 2009

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i found this while i had the same error msg... apparently its actully the USB cable where its does not suffice
here is the link : http://www.fixyourownprinter.com/forums/printer/49111

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