Question about Canon PIXMA MX410 - multifunction fax / copier / printer / scanner color
I checked the USB Cable and Scanner is switched on but I keep getting the code error message. Thanks
Posted by Anonymous on
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Posted on Jan 02, 2017
windows XP instructions.can be easily applied to other operating systems
-turn printer/scanner on
-go to control panel
-click on system
-click on hardware
-click on device manager
-click on imaging devices
-right click on canon mp600 and choose updat driver option and then after that is done.click on scan for hardware changes
(below images provided)
this should make sure scanner work.. but if it still doesnt work then go back to the device manager and check if there are any hradwares with a yellow question mark beside them.if there is then right click on them and click update driver.
if that does not solve the problem try reinstalling the CD or go to the canon MP00 web page (google it) to dowmload the printer/scanner drivers. and repeat everything until it works or until you give up =). hope it all works out bye!
Posted on Apr 05, 2008
SOURCE: Canon mp610 scanning problem
The readme says that some USB hubs have an issue.
I was having problems and was connected via a hub. I removed the hub and connected the printer directly to the back of the PC and voila scanning is all good.
Posted on Apr 23, 2008
I had the same problem, at first I thought that it was the original drivers (the ones I got with the printer) so I donwloaded the drivers from the canon website, this did not resolve the problem. What I also tried and it worked for me was connecting the printer to the computer with it's original usb cable. I bought a couple of weekes ago a usb extension cable (about 5 m long). With this extension cable I can print but I can't scan any document, it just gives me the same error. Hope this works also for you.
PS: My printer is a Canon Pixma MP190
Posted on Mar 09, 2009
Go to Control Panel >> Device Manager, look for the scanner in 'Device Manager' under 'Imaging Devices'
Right click on it and select 'Uninstall' and allow it to be uninstalled.
Remove the USB lead from the scanner.
Re-boot the Computer.
Once windows appears and is ready toi use, re-connect the scanner USB lead.
Windows should re-install the drivers and tell you the scanner is ready to use................hopefully!
Posted on Mar 28, 2009
SOURCE: Canon MP190 ScanGear error
Its always a pleasure to meet someone who has done the initial troubleshooting themself ... so looking at your comments, you have already tried the hardware and the drivers steps ... it shows that the issue is not with the device but something with your system ...
To me, it looks like the necessary files for the scan to work is missing from your system which is USBSCAN.SYS. This is a windows system file which is required by the scan drivers ...
Note: Make sure you are searching the hidden files too as this is a system file and could be hidden.
It might be possible that these services are stoped or disabled. Follow the below steps to enable those servers:
How to start the Windows Imaging Acquisition (WIA) Service (Win XP)
This brings up the 'Windows Image Acquisition (WIA) Properties' window seen below.
How to start STIMON (Windows 98 & Me)
Well according to me, this should resolve the problem. Just one more very important thing ....
Don't forget to vote if this helps :) ... Cheers ...
Posted on Aug 04, 2009
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