Question about Western Digital 500GB My Book World Edition 500 GB Hard Drive

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Hi i have a 500GB WD internal drive which is used for backup - Vista Business cannot see it in normal view, but i can see it in hardware

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  • warrick514 Jun 18, 2009

    it is an internal HD i have - I had the same problem with my Seagate drive...all i did was go into control panel>user accounts> turn off account control, which let me see my seagate drive like normal. However i cannot get my WD drive to do the same thing. I can see it in device manager, but cannot access it

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Try to check the connection if it is properly installed or lost contact. Then try to restart your PC.

Posted on Jun 18, 2009

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My computer has 2 drives (C and D). My WD Passport will recognize and backup the C drive, but it won't backup the D drive. It doesn't split the files into pictures/video/etc like it does with the C, and...


Well, you don't have to use WD's software...you can better backup software like Acronis..you can back any files you want, or, the whole computer with installed programs, operating system and all. Are you using WD software, or windows? You can just select the files you want to copy from the drive in Windows, and just copy them to the drive, you don't have to use WD software.

If this post has helped, please vote.

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The system is slowing down when I use WD 500 GB ...


Hi mortonwood12. it could be two things. 1.- you have way too much information on that drive and 2.- either the enclosure or the hard drive is going bad. (Sorry to be this harsh). What I recommend is get another hard drive and backup all your data "pronto"!. Then remove the hard drive from the enclosure (it could be a little tricky) and then trying connecting the hard drive internally. If you still have the same problem, then it's the hard drive. Dont use it anymore. I wont get any better. I hope this helps and please dont forget to rate and provide positive feedback for our free support today. Thank you :D

Apr 29, 2010 | Western Digital My Book Essential 500GB...

1 Answer

My desktop is vista if i v.clone to my 500GB eGo


Whether you use a clone program like Acronis, or use windows backup depending on which version you have( pro, ultimate) it just puts a folder on the drive that is a backup, so yes, you should be able to use this hard drive anywhere and use it on a different system.

I have done the same thing and have no problems. Western Digital.

It will not let you try and backup another computer with this OS, just so you know. You can't install the backup to another computer and have a nice operating system with all the hotfixes and updates and install to a different one. It will not work.

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1 Answer

Want directions on how to backup to western digial external hard drive. We use microsoft vista and we have a 500gb external drive.


This may vary, depending on the software you use, but if it's Vista backup and restore, follow the steps below:
  1. Open Backup and Restore Center by clicking the 'Start' button, clicking 'Control Panel', clicking 'System and Maintenance', and then clicking 'Backup and Restore Center'.
  2. Click 'Back up files', and then follow the steps in the wizard (during this process, you will be given an option to select the destination for your backup - Browse for the WD drive in my computer and select it). You will also be given the option to select which files you would like to backup - You can either select everything or you can select specific folders (an option for browsing will be available), you may want backed up. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
Hope this helps.

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1 Answer

My new 500GB WD SATA internal hard drive isn't recognised


Paul: Usually the drives come with a disk/cd from WD. Did you use this to format the drive?

Nov 19, 2009 | Computers & Internet

2 Answers

Hello, I have a new WD Elements 500mg


If you are using Windows Vista then format your external drive with exFAT (Extended File Allocation Table, aka FAT64), or NTFS. And if you are using Windows XP then only solution is to format drive with NTFS file system.
How to do that, just right click on HD from My Computer an click format.

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1 Answer

Segate 1TB not working with Windows 2003 Server


Is this an internal disk, or an external backup device? Two possible routes:-

Internal disk:-
Ok first thing: Does the BIOS see the drive? If not, try flashing the Server's BIOS to the latest version. Check that the system will support disks >500Gb. Try turning on LBA in the BIOS. It shouldnt affect it, but has been known to.
If its not showing here, its either faulty, dodgy cables, or not supported.

If its visible in the bios, great. Make sure you have at least one and preferably all the service packs installed. Gold (RC) only supports 500Gb drives.
Make sure you have Chipset drivers installed for the mobo. If its visible in the disk management console, then create a small disk, NTFS.

External backup device:-
Either you will need to install the software in 'compatibility mode' for xp, OR
dont use their software at all. Just plug the disk in, and it should appear as a removable device. Then use the windows backup tool to create a backup file on the external disk, and run a backup using that.

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WD My Book 1TB Ethernet seems to hang my USB ports on my notebook


Update your firmware, i had the same problem, i updated the firmware and everything works fine now.

Jul 04, 2009 | Western Digital Computers & Internet

1 Answer

WD Passport Drive Lights Up But Compu Does Not Find the Drive


Does your drive make any unusual sounds like any of these: http://datacent.com/hard_drive_sounds.php ?
If yes then you got a problem - it's something mechanical with the heads.
If it sounds normal or doesn't spin up at all - try to connect it to another computer and if still no go - remove the internal drive from enclosure and connect directly to PC via SATA port.

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1 Answer

I recently purchased a Dell XPS 420 Desktop computer, running Vista, from Dell, including a WD 500GB MyBook external hard drive. The power button did not function from the get-go, but I was able to copy...


Unfortunately if there is no driver for Vista, then your out of luck. Since Vista is a widely used OS and getting bigger, then the MyBook manufactures must create a Vista driver soon or they will be in danger of going out of business. Just wait and periodically check the MyBook website for new drivers.

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