Question about Microsoft Outlook 2010

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Outlook mail can't receive incoming emails, outgoing emails get stuck in outbox, but recipient gets multiple copies

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  • Microsoft Master
  • 2,219 Answers

Check your setup mail settings it sounds as if you are repeatidly sending the same emails, but are unable to receive any messages or updates.

Posted on Jan 10, 2015

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Posted on Jan 02, 2017

SOURCE: Email not being delivered to recipient

Try rebooting the computer & tap F8 & goto safe mode with networking,Try outlook in that ,lets see if that works

Posted on Jul 23, 2008

  • 13433 Answers

SOURCE: MS Outlook won't send e-mail.

Do you get a error message? double check your account settings, some minor details may be wrong.


Posted on Aug 14, 2008

  • 359 Answers

SOURCE: Outlook 2007 - Emails sticking in outbox.

This generally relates to an issue with emails which include large attachments, and the settings for Outlook; however, it is typically seen with POP accounts rather than accounts associated with an Exchange server. This is a documented issue with Outlook 2003, and although it has not been documented as such with Outlook 2007, I have encountered several users with the same exact issue.

The root of this situation can be found primarily within the Outlook account settings. Basically, the time it takes to send the message with the attachment(s) is longer than the established setting for server timeout. Of course, the frequency of occurrence of this issue will vary depending on several factors: (1) the speed/bandwidth of the internet connection used for transmission; (2) the size of the message and attachment(s); (3) the server timeout setting established within Outlook for the email account being used; and (4) using file compression (zip) to decrease attachment size.

As you mention both Outlook 2007 and 2003, I am not certain if the issue is occurring in both instances, as it appears. I have not yet heard of this issue with Exchange involved, but I would imagine it is possible. Resolving the Exchange piece will take coordination with the administrator of the Exchange server, however, as the server would basically control the external communication piece.

On the individual PC being utilized, however, it is typical to find a server timeout set at 1 minute, and likewise, automatic send/receive set at 5 minutes. Though the automatic send/receive timing does not appear to be directly related to this problem, if the setting for the server timeout were to create a conflict with the automatic send/receive process, this could create further issues. Therefore, I recommend adjusting both settings in order to avoid any such conflict, in addition to correcting the primary problem regarding sending of email messages.

In Outlook 2003, the process for changing the server timeout is: Tools > E-mail Accounts > [select account] > Change > More Settings > Advanced. Then within the Advanced tab, there will be a slider below the title "Server Timeouts", which will lengthen the timeout as it "slides" to the right. The maximum is 10 minutes, and I have had users choose to set the time as high as possible, but generally 5 minutes should be sufficient. This setting is the primary contributor to the problem you are experiencing. In other words, the server is timing out in accordance with your settings, and those settings are causing a timeout before the message/attachment transmission can be completed. This is causing the cyclical treatment you are seeing, wherein the message transmission is not completed prior to the timeout of the server, therefore, it is beginning transmission again at the end of each timeout period (for example, every 1 minute). I would also caution at this point that, whatever the final choices may be, the ISP should be consulted to ensure that there is no standard or maximum, e.g., established for their service.

If you choose to change the Send/Receive ("S/R") Settings, this can be reached in two ways. (1) Tools > S/R > S/R Settings > Define S/R Groups; OR (2) Tools > Options > Mail Setup > S/R. Either path will bring you to a window titled "Send/Receive Groups" where you will see general settings for any groups set up within your Outlook application. For instance, it is typical to see a group titled "All Accounts" (which affects all email accounts included in the group), and often the checkboxes will be marked to include the group in S/R, to schedule automatic S/R every ** minutes (typically 5 minutes), and perhaps to perform an automatic S/R when exiting. It is recommended that any automatic S/R scheduled be longer than the server timeout as set above to avoid any potential conflict.

In implementing these changes, it is important to remember the involvement of the ISP and the general rules with which subscribers must comply; therefore, it would be prudent to verify that the ISP does not have any particular concerns with the values chosen for each of these functions. Additionally, depending on the typical size of the attachments included with your email messages, you may consider zipping the files prior to sending, which compresses the files and can result in file sizes reduced by perhaps 50%. Obviously, reducing file sizes would have a corresponding dramatic reduction on the amount of time required to transmit the message (and for the recipient to download same). Quickly, the easiest way to zip a file would be to right-click on the file in a "My Computer" or "Explorer" window, Send To, and choose Compressed/Zipped Folder. This will save your file with the same name within the same folder, but with a .zip extension, and file size will be dramatically lower.

Although the steps detailed above are directed toward Outlook 2003, the settings to be adjusted in Outlook 2007 are the same, just with a slightly altered path to reach each "end result". This is obviously a fairly complex issue, and I would welcome any further questions or requests for clarification if you need further assistance.

If this information assists you in resolving the problem, please take a moment to rate the solution at a "FixYa" level. If you do not feel that you can rate at a "FixYa", please post back with more information regarding what has occurred subsequently and/or more details regarding the situation, and I will gladly help you until we have reached a definitive solution. Thank you for using and rating FixYa!

Posted on Sep 22, 2008

SOURCE: E-Mail Account setup &

i need a free download of microsoft outlook express

Posted on Oct 22, 2008

  • 1 Answer

SOURCE: Email stuck in outbox

Just fixed this problem for my father who was sending many, many copies and starting to lose friends. I started going through all the solutions found here and whilst searching for the .DBX files, found that his sent items file had grown to the 2Gb file size limit. I tried deleting items from his Sent Items file, but it couldn't even do that. After confirming he didn't really need anything in his sent items we deleted the Sent Items.DBX file and restarted Outlook Express. Everything now works correctly. Check your file sizes!

Posted on Feb 11, 2009

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1 Answer

How to fix the Outlook incoming/outgoing email issues?


How to fix the Outlook incoming/outgoing email issues?
Outlook is one of the most widely used email service. Outlook enables faster email processing and also large size attachments can be sent along with the Outlook mails. A particular attachment can viewed in Outlook, the edited and also forwarded to the other recipient. Also high level of email account security is provided by the Outlook email service.

But there are issues faced by the Outlook email users. Recently Outlook CEO has been shown discussing the Outlook updates and changes making the user email experience mail vibrant. Now email outgoing/incoming problem is one of the common issues. To solve the problem Outlook server settings should be done correctly. In this article correct IMAP and POP3 settings are given for the proper incoming and outgoing of emails. User can follow the article to solve the email and account related issues.

Outlook POP Mail Server Settings
Incoming Mail Server: pop3.live.com
Incoming Mail Server Port: 995 (SSL required)
Outgoing (SMTP) Mail Server: smtp.live.com
Outgoing (SMTP) Mail Server Port: 587 (SSL/TLS required)
Outgoing Server (SMTP) Authentication: yes

Outgoing IMAP Server Settings
Incoming Mail Server: imap-mail.outlook.com
Incoming Mail Server Port: 993 (SSL required)
Outgoing (SMTP) Mail Server: smtp-mail.outlook.com
Outgoing (SMTP) Mail Server Port: 587 (SSL/TLS required)
Outgoing Server (SMTP) Authentication: yes

Outlook via Active Sync
Active Sync Mail Server: m.hotmail.com (SSL required)
Remember that the ID and password will be asked at every station. The ID and password remains the same of the Outlook account. Technical team in Outlook headquarters are working relentlessly to resolve the technical flaws of the email service. Also support experts are available for the help and assistance over the email issues. Dial the Outlook number and reach out to the experts. Solve the Outlook email issues now instantly without much trouble.
Outlook Technical Support 1 844 449 0455

Apr 29, 2017 | The Computers & Internet

1 Answer

Why doesn't it work correctly?


Also, make sure nothing is in your Outbox folder. If any emails are stuck in this folder, it will cause issues.

Jan 03, 2016 | Microsoft Outlook 2010

1 Answer

Multiple emails


This problem is likely related to your virus software. If you are using Norton or Mcafee, try disabling the email scanning feature or temporarily uninstalling the software. Test the mail send again. If the problem is gone, then try uninstalling Norton or Mcafee completely and cleanout all residual folders and registry entries left behind. Then do a clean install of your security software. I recommend using AVG Internet Security. Been using this for many years without issue or complication

Apr 14, 2010 | Microsoft Outlook 2003 for PC

1 Answer

I HAVE LAPTOP PC HP, MC OUTLOOK,I CAN RECEIVE EMAILS BUT CAN NOT SEND IT STAYS IN OUTBOX


Ask your internet provider company about the correct settings for "pop" and "smtp" servers for your e-mail account. The first is for incoming mails and the second is for outgoing mails. Some companies named them with other names and protocols, just ask them for the settings.

Stelios.

Feb 21, 2010 | HP Pavilion dv9000z Notebook

1 Answer

Outlook email with attachment, sending problem


Load Outlook in its safe mode ("outlook.exe /safe"). This ensures:
- No plug-ins get loaded that might touch the item.
- Loading Outlook in offline mode means it won't touch the stuck item.
Delete the stuck item in the Outbox folder.
Put Outlook in online mode (File -> Work Offline: disable).
If you restarted Outlook in its safe mode, exit and restart Outlook for normal operation.

If it's Outlook Express, in OE Tools>Options> Maint tab "store folders" note the location. Go to this location and find the outbox. Delete the .dbx file that goes with it. It will recreate itself on restarting OE.

May 11, 2009 | Dell Precision 380 P4 Dual Core 3 GHz...

1 Answer

I have Verizon FIOS, but I want to be able to use Outlook


first you need to configure your outlook incoming mail server and outgoing mail server normally you can get it from your isp provider for verizon normally it is incoming.verizon.net for incoming server and for outgoig it is outgoing.verizon.net

Nov 10, 2008 | Microsoft Computers & Internet

3 Answers

Email not being delivered to recipient


Try rebooting the computer & tap F8 & goto safe mode with networking,Try outlook in that ,lets see if that works

Jul 18, 2008 | Microsoft Office Outlook 2003 for PC

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