I have installed my installation cd on to my computer everything is working but the portable device is not recognised i have desktop, cd and all that but the mp3 bit which is ment to come up is faded out and when i plug my mp3 onto the computer it still wont recognize it i have the program up and running but no mp3 isnt that what the disc is for its like theres some lock on it.
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Go to the START menu. Click on RUN. type in devmgmt.msc and hit enter. Make sure you have the player plugged in and the installer CD should be on your CD drive. Now look for the category PORTABLE DEVICES or OTHER DEVICES. the YP-K3 should be listed there with a yellow question mark. Right click on it and select update driver. Follow the prompts to update. The player should be recognized after that.
I had a problem with my YP-K3 when i lost the installation cd as my computer no longer identified the device when i plugged it in, to solve this (on windows XP) go to 1: control panel 2:add hardware 3:connect your hardware device and click "yes i have connected the hardware" 4:scroll down and select install new hardware device 5:select install hardware that i manually select from a list 6:scroll down to windows portable devices 7:and choose MTP device this should make it so your mp3 player is now recognised by the computer hope it works
You have to update the driver of you player. Click on START menu and RUN. Type in devmgmt.msc and click ENTER. Now you Device Manager will pop up. Look for your player under Other Devices or Portable Devices Once you find it, right click on it and select Update Driver (make sure the installer disc is in your CD drive). It should work fine after that.
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard
I couldn't get the icon for the portable device either. I solved the problem by going to the Control Panel; used Add Hardware; and followed the prompts. I used the original Samsung K3 CD. And it worked! Good luck