Question about Canon Pixma MP500 All-In-One InkJet Printer

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Something stuck o hold and cannot delete from printer queue

I have a pixma m480 and there is something that printer that still shows up on hod and I cannot print it again or delete, please advise.

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  • Canon Master
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Call Canon and if they can not solve it ask to use the 1 year warranty.

Posted on Jun 20, 2009

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2 Answers

How do I open up my printer so I can clean it out, because a piece of paper is stuck in it and it won't print.


Kohdi, Could not find your exact model to show disassembly or unjaming paper, your manual and service manual are at links below.
Check the attached links,instruction and guides, Good luck
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."
https://www.usa.canon.com/internet/portal/us/home/support/details/printers/support-inkjet-printer/mx-series/pixma-mx712
Canon MX700 Service Manual
PIXMA MG2420 MG2520 Removing jammed paper inside the printer
PIXMA MG3520 Removing jammed paper inside the printer

Jun 11, 2016 | Canon PIXMA MX712 Wireless Inkjet Office...

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There is something stuck in the Samsung x420 que


The printer driver might have been corrupted, try deleting the driver and reinstall a new one.

Feb 07, 2013 | HP PSC 1410 All-In-One InkJet Printer

1 Answer

Canon pixma mp610 cant delete the printing queue or print


This is not the fault of the printer but windows. Open the Control Panel, select Devices & Printers, find your printer, click on it, select Delete Print Queue. Problem is fixed.

Jan 07, 2013 | Canon PIXMA MP610 InkJet Printer

1 Answer

Printing blocked by a document showing being deleted


Sounds like a stuck document is in the print queue. Try to clear the print queue first before sending another print job otherwise it will just accumulate in the queue. The steps below will help you clear the queue.
printtech_58.jpg

Feb 21, 2011 | Lexmark X5650 ALL-IN-ONE PRINTER

2 Answers

Key is flashing. Internet blue light is on. Printer gets signal for print job but won't print until I USB connect it to my Macbook OS 10.6.


Hi,

Follow the steps below to resolve the issue

The print queue and Dock printer icon
When you start a print job, you will see your printer icon appear in your Dock. Click the Printer icon to open the print queue, which is a list of print jobs that are printing, on hold, or paused. The print queue will also display messages sent from the printer.
You can alternatively open the print queue from the Print & Fax pane of System Preferences.

printer%20queue.png In the Print Queue toolbar you have these buttons:

  1. Delete - Deletes the selected print job.
  2. Hold / Resume - Will hold / resume the selected print job.
  3. Job Info - Shows details of the selected print job, such as job name, status, Completed, Job Message, and so forth.
  4. Pause / Resume Printer - To Pause / Resume the Print Queue.
  5. Supply Levels - Will drop down the Supply Levels sheet showing you the levels of ink / toner your printer has.
  6. Printer Setup - Lets you configure the printer's name and location details.
  7. Printer - Sets the Print Queue window into Printer mode.
  8. Scanner - Visible if you have a multi-function printer connected via USB. Click it to set the Print Queue into Scanner mode.
You can see what your print job looks like with Quick Look. Click the arrow on the print job just to the left of the Status column or select the print job and press the Spacebar.
From the Print Queue menu bar, the "Printer" menu has these additional options:
  1. Customize Toolbar... - Used to add and remove item from the Print Queue's toolbar.
  2. Make Default - Will set the printer pertaining to this Print Queue your default printer.
  3. Print Test Page - Will send the CUPS Printer Test Page to your printer.
  4. Network Diagnostics - Will bring up the Network Diagnostics application, used to check each layer of your network connection.
  5. Log & History - Used to open the Console application and show you the log entries for your current and past print jobs.
  6. Show Printer List - Will open the Print & Fax System Preference showing you the list of Print Queues.
From the Print Queue menu bar, the "Jobs" menu has these additional options:
  1. Show / Hide Completed Jobs - Will alternate Show / Hide in the Print Queue all completed printer jobs and completed functions, like checking the supply levels of your printer.
  2. Show Everyone's / My jobs - Will alternate showing Everyone's / My print jobs.
You can control-click (or right-click) your printer icon in the Dock for this convenient menu:
printer%20proxy%20dock%20menu.png From the Dock menu you can see your printer's status, toggle Pause and Resume Printer, Auto Quit (once print job completes) on / off, and from the Options sub-menu you can toggle Keep in Dock on / off.

Feb 08, 2011 | HP DeskJet 6988 Printer

1 Answer

My last print job gets stuck deleting in the queue!


Go to C:\Windows\System32\spool\PRINTERS on your PC and you will see two files listed fior each of the outstanding print jobs. These will have the file extensions .SHD and .SPL

You need to delete both of these files then power off and power on your printer to be able to continue printing.

Feb 15, 2009 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Printer document in queue will not delete


1. First, try turning printer off and on.

2. Next, on the computer side, this is how you manually clear the printer queue.

1. Go to Start, Control Panel and Administrative Tools. Double click on Services icon.
2. Scroll down to the Print Spooler service and right click on itand select Stop. In order to do this, you need to be logged in asAdministrator. At this point, no one will be able to print anything onany of the printers that are being hosted on this server.
3. Next you need to go to the following directory: C:WINDOWSSystem32spoolPRINTERS.Delete all the files in this folder. This will clear all print queues(it’s a good idea to first make sure there are no other print jobsbeing processed on any of the other printers on the server becausedoing this step will delete those jobs also)
4. Now you can go back to the Services console and right-click and choose Start for the Print Spooler service!
You can also go to a command prompt and type net stop spooler or net start spooler to start and stop the service.

I hope this helps. If you have more questions, let me know.

Dec 20, 2008 | Canon PIXMA MP460 All-In-One InkJet...

1 Answer

HP PSC 1610 all in one


If the printer queue is empty, the printer has already received it from the spool. If for some reason it is still holding onto the document, and attempting to print, you should be able to hit cancel, which will delete the job, or if that doesn't work for some reason, power the printer off. Remove the power source completely (unplug it) for 1 minute or more, then plug it back in and you should be set.

Please post back if you need further help, otherwise thanks for rating FixYa!

May 11, 2008 | Canon PIXMA MP780 All-In-One InkJet...

2 Answers

Unable to clear printer queue


I had a related problem. Couldn't delete a job from the queue nohow. I wound up deleting various processes (CTRL ALT DEL PROCESSES tab) and it cleared it.

Mar 01, 2008 | Canon PIXMA MP780 All-In-One InkJet...

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