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Clean pump means there is a clog. It is unable to drain. You will need to locate the pump, take off the drain hose and clean out any debris. Water will come out, so use a pan under the pump. Good luck!
There was possibly some damage done to the pump while it was operating dry and it in now not able to deliver the required flow of water. Pumps wear very quickly when allowed to run dry, even for a short time.
This sounds like a issue with air still being in the system and not being removed from the system to make things work properly. I did try to findthere number and was unable to locate it. The only other option for you is to return the product and find one with better support
If this an e 350 between 93 and 2003, the fuel filter is located on top of engine front. You will have to take air filter box off to get to it, the fuel filter housing has a lever on the side to drain water. Always a good idea to use fuel conditioner, especially in the winter. Will help disperse the moisture in the fuel. Remember after changing the fuel filter, you will have to bleed the fuel system. bleed it by cranking engine until it starts, if the vehicle has a mechanicle fuel pump ( 98 or earlier) later modles have an electric pump. System may be primed by cycling the electric fuel pump 2 or 3 times. Please me feedback if this helps. This is is the only way we know if we helped you with a problem
Although the chips inside the pump could decrease the efficiency i doubt that this is why you were unable to get the pool clear. What type of filter do you have, how old is the media inside it, and was the water just cloudy, or did you have algae problems?
The pumps in these are low resolution pumps and don't seem to take a lot of stress. We ran the same machine with three groups 362 days a year. You probably need to replace the pump. You should watch your gauges and be pulling 9 - 10 bars when pulling a shot. The top side of your gauges is water pressure coming in. Sounds like a new pump. Good luck.