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Headphones are in but tv doesn't mute

I plug my turtle beaches headset into the the tv and the usb but sound still comes from my tv how do i stop it and i have a alba tv

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So your headphones are usb that is the problem. if you had a pair with a 1/4 jack the sound would cut off on your tv. try that see if it fixes the problem

Posted on Apr 19, 2014

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Posted on Apr 24, 2008

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1 Answer

Beaches wont turn mic


I for 1 don't know. But try to go to www.Turtle Beach.com they can help you out. I have Turtle Beach Ear Force XC1 and my mic I can talk but I can't hear anything but if your mic isn't working properly try using a different controller. If that doesn't help try getting a brand new mic.

Jun 23, 2013 | Turtle Beach Ear Force X42 Headset

2 Answers

My turtle beach X11 has been playing up for a few hours i could only hear through one ear cup i started to freak out and then even worse the other ear cup kept playing only every ten seconds and also this...


To test the headset, connect it to your PC and listen to some music. Use the green plug and USB. If both speakers work and it sounds fine, then there's nothing wrong with the headset.
Why don't you contact Turtle Beach directly for help?

Jul 27, 2010 | Voyetra Turtle Beach Turtle Beach Ear...

2 Answers

My turtle beach only plays sound from one ear, its the XLC by the way


Plug in the green and USB jacks to your PC and listen to some music. If both speakers work, then there's nothing wrong with the headset. Contact TB directly if you need help finding out what's wrong with your setup.

May 01, 2010 | Voyetra Turtle Beach Turtle Beach Ear...

1 Answer

My turtle beach X1 left headphone and microphone has stopped working have you got any ideas why or somewere that could fix it ? Many thanks


Why don't you contact Turtle Beach directly? You probably broke a cable or something. They have replacement parts on their website.
Actually, to test the headphones, plug in the green jack and USB to your PC and listen to music. If both speakers work, then the headset is fine.

Apr 06, 2010 | Voyetra Turtle Beach Turtle Beach Ear...

1 Answer

My Turtle Beach headset makes a horrible popping static noise and cuts in and out randomly throughout game-play. I have a wireless router (LinkSys) and an LG 32" Flat Screen TV. Is there a way to cancel...


Plug the USB in the front of the xbox360 the USB plugs are shielded in the front that fix your problem it fixed my problem my Dlink wireless router makes it go nuts with that ear piecing popping sound when i plug the usb anywhere else.

Apr 06, 2010 | Voyetra Turtle Beach Ear Force X3 Wireless...

2 Answers

When i talk people cant hear me though turtle


If you have an X1 headset...
Try using the X1 headset and mic with your PC (sound card). Green plug goes to green jack, Pink plug goes to pink jack. Can you hear your voice thru the X1 mic on your PC? If yes, then the mic works but the chat-controller cable is probably broken and should be replaced. If no, then the mic may be broken and you should contact Turtle Beach's tech support for help -- support@turtlebeach.com.

Mar 04, 2010 | Voyetra Turtle Beach Turtle Beach Ear...

1 Answer

Buzzing noise coming throught my headset on my turtle beach x1 headphones


Check if the buzz stops when you remove the talkback cable. If so, then try a wireless controller if you're using a wired one. Also, don't use a play and charge kit because it causes a lot of buzz on the headset.

Jan 16, 2010 | Voyetra Turtle Beach Turtle Beach Ear...

1 Answer

My turtle beach problem is that i hear no sound at all i cant hear chatting or the game audio


With the X1 plugged in, look at the white volume control box (on the main cable about a foot down from the headset). Is the LED on that box lit up green or red? If yes, then it's got power. If not, then the headset is defective and you should contact Turtle Beach about it. support@turtlebeach.com.
If the light is lit, then you might want to try testing the X1 with an iPod or other portable music player that has a 1/8" (3.5mm) headphone jack.
- Plug the X1 USB plug into a USB port on a PC, Xbox or whatever. - Plug the X1 green plug into the headphone jack on your player. - Turn the volume up about 1/2 way on the player and on the X1. - Play a track on the player.
Do you hear sound? If so, your X1 is OK, but you may need to adjust settings on your Xbox. If not, then you have a problem with the X1 and you should contact Turtle Beach about getting it replaced or fixed. support@turtlebeach.com.

Jan 11, 2010 | Voyetra Turtle Beach Ear Force X1 Headset

2 Answers

Ear force x1 turtle beach headset, no green light showing!


Check to see if the USB plug is inserted properly. Try using a different USB plug on the XBOX. Also, check if the light comes on when you plug it into a USB plug on your PC or laptop. If the light doesn't come on then it might be broken. Send an email to support@turtlebeach.com and we'll send you informatin on how to get it fixed.

Dec 19, 2008 | Voyetra Turtle Beach Turtle Beach Ear...

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