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Parts 0240044 pump. The plastic bottom is broken, How do I get a replacement?

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You can go to: http://pdf.lowes.com/installationguides/819161011011_install.pdf and get the part number from the manual. It is not in English however there are drawings etc. Also stop at your local LOWS store.

Posted on Jun 07, 2014

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Posted on Jan 02, 2017

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This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.


First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number and you'll see a list of major sub-components with diagrams and parts.

The rubber piece at bottom is likely the center piece of a motor coupling. See the section on the parts list for motor and pump.
The funny noise is likely the plastic pieces of the coupler rubbing against each other.

The coupling consists of three pieces. Two of them are plastic and have prongs that slip into holes in a center rubber piece. This is a fail safe device that protects the motor and transmission.

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Remove the cabinet and pump, motor and motor mounting plate.

Pry off the plastic parts from the motor and transmission.

Slid the new plastic parts on the motor and transmission, slip the new rubber piece onto the prongs on the plastic piece on the transmission.

Replace the motor mounting plate.

Carefully line up the prongs on the plastic part attached to the motor to the three unused holes in the rubber piece and re mount the motor.

Put the pump back on and replace the cabinet.

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I think I just resolved the same problem. On ours, it was a broken plastic fork prong that had gotten pulled into the bottom part. When I removed the broken plastic fork prong, it still made the same noise. After inspecting the "fins" on the bottom part of the "pump", I could see that the broken fork prong had caused a "burr" on each of the fins. These "burrs" were rubbing the piece that is supposed to keep large object from being pulled thru the drain. I took a knife and cut the burrs off each fin, put everything back together, and the tested it. It works perfectly.

To get to the pump:
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Please note that I'm just a DIY'er and not a professional. I hope this resolves your issue!

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My solution was to raise the bottom connector 3/16 of an inch.
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The connector must be removed from the bottom by pressing on the tabs. Hope this helps.

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