Question about TalkSwitch CT.TS001.124001.US Full-Featured PBX Telephone System

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External caller ID does not display on either line talkswitch 284

About a year ago my incoming LINE 1 caller id stopped working - it displayed "unavailable number" now since last week the other line has started this also- internal phone system caller id works but no incoming external caller ID I have confirmed the caller ID is working as it enter into the phone system.

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Log into your TalkSwitch Management Software.
Go to Telephone Lines.
Under each incoming line make sure that Caller ID is checked.
Click File> Save
Hopefully this will fix it for you.

Posted on Jan 20, 2010

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I had a similar issue: Phone rings, caller ID info displays then seems to hesitate, then displays only "INCOMING CALL."

The issue seemed to be caused by interference with other devices on the same line (in my case, an alarm system).

Tech support had me change a setting on my TRU9466 base unit (this is one of the PowerMax 5.8ghz models). This is how we did it step-by-step on the base unit:

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Hope this will help you out.

Detailed Product Description

There are 3 major caller ID specifications in the world: DTMF, ETSI FSK and Bellcore FSK. When users buy a foreign telephone devices(such as cordless phone, fax machine or computer telephony interface), may encounter the problems of non-match for caller ID standard. This will cause the device unable to display the caller ID. EX220 can solve this problem easily. This product can receive all 3 kinds of caller ID format, and convert to FSK(Bellcore or ETSI selectable) to match foreign telephone's standard.
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Feature List
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Area Code Setting --- User can set up the area code, so the dial back feature can easily applied
Rechargeable battery powered by line --- Just connect to the telephone line, the built-in rechargeable battery can get power from the telephone line, no need any external battery nor power supply

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