Question about HP Photosmart C6380 All-In-One InkJet Printer

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Printer cuts off last line of text on document

My HP C6380 cuts the last line of text on my document in half. The document is made in Open Office 3.1.0 and is in standard format. It does not take up more than 1/3 of the whole page so the issue has nothing to do with margins. It prints the whole document but not the entire last line. It prints the TOP half of the line of text but not the bottom half making it unreadable. I checked for updates using the automatic update included with the software and no updates were found. I did a printer alignment thru the printer interface but that did not help. I did a borderless print which did not help either. I printed the job as page 1 instead of All pages, still no luck. Any advice would be much appreciated.

Dev

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  • devton Jun 18, 2009

    it's not that it only prints half a page...it prints the TOP of the last line and doesn't print the bottom of the same line of text. I will reinstall the drivers and see if that helps. Thanx for the prompt reply

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Go to control panel and click printers, right click printer and select properties, go to ports tab and uncheck 'enable bidirectional support' box or see thie website http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01672454&lc=en&dlc=en&cc=us&lang=en&rule=22909&product=3560280

Posted on Oct 02, 2010

  • realpawl Feb 08, 2011

    Wow ng,

    thanks a lot, its people like You that are really helping peopel like Me. All I know is, I had the above prob with My c8180, searched, found Your advice, was dubious, followed Your steps with trepidation, waiting for the prob, somethin that didnt tally etc. but wam everything You said flowed to the end, clicked print thinkin whoa bidirctional box was checked, I unchecked but will this really work and frig Me, I love people like You who know what they are talking about and help Me like that. I cannot credit You enough. When I try to sort things like this via the book or help whatever whatever My brain gets fried and I have to stop. But You did it simple and for free, thanks guy.

    I wish You all that you wish for Yourselves for 2011 and beyond.

    Paul Anthony Harris.

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Please install the utility software properly of your printer,... if your printer is printing half of the pages then you are using his default driver of your printer.... install it again...

Posted on Jun 18, 2009

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