Question about Gateway One ZX6971-UR30P All-in-One Desktop PC with Intel Core i3-

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Gateway zx6971 all in one monitor not working

I can hear windows boot up but no screen

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  • 22 Answers

1st : do you have any kind of warranty !? check from your dealer, and also from the manufacturer : because you know 'sometimes' they offer more than the retailer. Or maybe you have some other form of insurance... ? Don't even try to open it up until you're sure you have no warranty !!!

2nd : some element of hardware died ! That's obvious, because you mention you hear hard drive spinning, as usual when computer is booting, until the point there is no more noise, which means the desktop is loaded and ready... that's possibly the onboard graphics chip (which involves the mainboard 'probably' has to be changed), but it could be an inexpansive part of the monitor itself...

3rd : BTW check if your PC has an external PLUG (vga, hdmi, usb) to connect another monitor, projector, multimedia device...

4th : you have to find 'someone' that knows how to deal with, and fix, an all-in-one computer... :-(

good luck

Posted on Apr 13, 2014

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Posted on Jan 02, 2017

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