Question about Motorola Mobility GOOGLE 8GB MOTO G XT1032 BLACK FACTORY UNLOCKED ANDROID 3G 2G GSM MOBILE PHONE 2G QUAD BAND & 3G 850/900/1900/2100

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Why does my phone have no network connection?

Ok basically this is what is happening My phone has no data network it wont send or receive calls or texts If I try to make a call it says you are roaming to make a call or to call your mobile carrier purchase a calling pin Ive tried the star two two eight or whatever Ive tried updating the profile it won't update Ive tried updating the prl and it says error code authentication so it won't do that Ive tried resetting the data by dialing the pound pound seven two seven eight six pound and nothing is working It is a moto G from boost and I'm in arvada Colorado and idk what's going on My job is on the like because it requires a phone which I dont have thanks to whatever is going on Help please

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  • Motorola Mobility
    Motorola Mobility Jun 17, 2014

    Hi Joseph Erman, I want to help you with your problem, but I need more information from you. Can you please add details in the comment box? Who is your service provider? I would probably suggest contacting them or Motorola Customer care

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1 Answer

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  • 1,623 Answers

Joseph

Sounds like you need to call boost to enable roaming.

Mark
Motorola Support

Posted on Apr 25, 2015

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