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I ran the new Iphone update and now when I connect to Itunes I get this message saying that an Iphone was detected but cannot be recognized. What can I do?

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Unplug _all_ USB devices from your computer (that includes mouse etc. if they are USB).

Now, plug them back in one at a time, plug the iPhone in to a different USB port than the first time round.

iTunes should now recognise your iPhone.

~Rob

Posted on Jun 19, 2009

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1 Answer

My apple ihone is disabled connectto itunes


There are many reasons why iTunes will not recognize your iPhone, whether it's dust or dirt blocking your dock connector or a system setting gone wrong. No matter what model iPhone you have, here are a few suggestions for helping the problem of iTunes not recognizing iPhone:

1. Generally speaking, when iTunes does not recognize iPhone, it may have something to do with the version of iTunes. If you are using an old version of iTunes on your computer, it may not be capable of recognizing your iOS devices. So updating iTunes to the latest version is a fastest way to get the problem solved.

2. If you are running iTunes in the latest version, but still can't get your iPhone recognized, you may want to take a look at your computer, sometimes if your computer lacks necessary software, it might lead to the malfunction of iTunes.

3. USB port on your computer can be another reason why iPhone not recognized by iTunes. So you can try more than one USB port to see whether the USB port works well.

4. Of course, your iPhone may also be the cause of iTunes not recognizing iPhone. At this moment, you can restart your iPhone by holding the Sleep/Wake button and Home button at the same time until you see the Apple logo, then connect iPhone to computer with USB cable again.

5. You should also make sure your iPhone trusts your computer, because after changing a new system on computer, your iPhone will regard it as a new computer. What's more, you should check out whether Apple Mobile Device Support is installed on computer.

6. After checking out all the aspects mentioned above, you can try to connect iPhone to computer with the USB cable again.

If none of these methods work out, you may want to try set your iPhone up as new after iTunes not recognizing iPhone. You only need to tap General > Settings > Reset > Erase All Content and Settings, and then choose Set Up as New. When you have set iPhone up as a new device, you are able to connect iPhone to computer with USB cable. But before erasing all contents on your iPhone, you may want to back up iPhone files to computer to keep them safe.

http://www.leawo.org/tutorial/what-to-do-when-itunes-not-recognizing-iphone.html

Feb 07, 2017 | Apple iPhone Cell Phones

1 Answer

I put in wrong code and now it says disabled connect to iTunes but I set the phone up with wifi so how do I get in my iPhone?


Your iPhone is currently on disabled mode after entering wrong combination of password. There are several ways to gain back the access to your iPhone:

First Method: iTunes
1. Using your computer, open iTunes where you have recently backed up your iPhone.
2. Connect your iPhone. Once your iPhone is detected, a notification will appear to enter your passcode. Note: If the lockscreen doesn't show, proceed to next method.

Second Method: Update

1. While your iPhone connected to iTunes, powered on. Hold down the Power key + Home button simultaneously until the screen off, keep on pressing the Home button then release the Power key until iTunes detected that your iPhone is on Recovery Mode. Note: An iTunes logo will appear on the iPhone when Recovery mode is enabled.
2. On iTunes, click on Update iPhone. It may take a while to download the software, so leave it for a while connected until the installation complete.
3. Once updated, try unlocking your iPhone. Note: If you still can't unlock your iPhone proceed to next method.

Third Method: Restore (last option)
1. If method 1 and 2 fails to unlock your iPhone. Then try to restore your iPhone into its factory default and restore your backup after.
2. Go to recovery mode. See method 2 step 1 process to enable recovery mode.
3. Then choose Restore iPhone. Note: Restoring your iPhone will delete and remove all of your data including apps, music, photos, messages, contacts, notes, etc.
4. It may take a while to download and install the software, so leave your device connected until the process complete.
5. After your iPhone has been restored, choose restore from a backup or iCloud, then wait until your iPhone successfully synced your old data.
6. Try unlocking your iPhone.

-joshd



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Mar 28, 2016 | Apple iPhone 5c

5 Answers

How to know my iphone id via imei


how to unlock a iphone without a password

Sep 16, 2014 | Apple iPhone 4S

1 Answer

After i update my 3g iphone software i get massage ...sorry the iphone you connected is not recognized and cannot be actived for service


Try to get the iphone into DFU mode and restore the phone from a previous backup, did you try to update to ios4?

To put the iPhone into DFU mode so you can do an iTunes firmware restore follow these steps:

Step One
Open iTunes and connect the iPhone to your Mac or PC.
4984.png

Step Two
Press and hold the Home button and the Sleep/Wake button at the same time.
4985-500.png

Step Three
After exactly 10 seconds release the Sleep/Wake button. Continue holding the home button until you iTunes pops up a message telling you that it has detected an iPhone in recovery mode.
4986-500.png

The iPhone screen will remain black like this:
4987.png

NOTE***: It may take a few attempts to get your iPhone into DFU mode. Generally, I hold down both buttons then release the Home button just before I think the Apple logo would appear. If you are still holding both buttons down and you see the Apple logo you are holding them down for too long!

Feb 11, 2011 | Apple iPhone 3G

1 Answer

I just bought a used iphone 2G or 3G not sure, updated it to ios 4 and now it says insert sim.. i did, but now it says connect to itunes. when i connect to titunes it says the iphone cant connect to itunes...


Make sure you have the latest version of itunes on your comp & power up comp & itunes

-power off your phone
-hold down the home button (around 6secs) then insert USB cable while still holding button then release button when cable plugged in
-itunes will then bring up message saying that the phone has been detected in recovery mode
- it will then give you choice to restore your iphone
-continue with this choice & restore your phone as a new iphone, this will wipe everything from the phone including the passcode. I have pasted a link below if you get confused with the restore

Hope this helps!!

Click here for restore info!

Jan 12, 2011 | Apple iPhone Smartphone

1 Answer

I keep having to reset my iphone. It is not recognizing the sim card


Firstly try the SIM in another phone if it doesnt work then its a problem with your SIM if it does its the phone try restoring as new...

Use the following steps to restore your iPhone.


***** IF YOU CANT SEE YOU IPHONE IN ITUNES OR IT IS STUCK AT THE APPLE LOGO - POWER DOWN YOUR PHONE - HOLD DOWN THE HOME BUTTON FOR AROUND 6SECS WHILST CONNECTING TO ITUNES - RELEASE BUTTON - ITUNES WILL THEN APPEAR WITH MESSAGE SAYING IT HAS DETECTED IPHONE IN RECOVERY MODE & CONTINUE TO RESTORE YOUR PHONE - FOLLOW FROM STEP 6! ) *****
  1. Make sure you have the latest version of iTunes installed and running before attempting to update.
  2. Connect your device to your computer.
  3. Select your iPhone when it appears in iTunes under Devices.
  4. Select the Summary tab.
  5. Select the Restore option.
  6. When prompted to back up your settings before restoring, select the Back Up option (as seen in the image below). If you have just backed up the device, it is not necessary to create another.
    ht1414_03--back_up_settings-002-en.jpg
  7. Select the Restore option when iTunes prompts you (as long as you've backed up your device, you should not have to worry about restoring your phone).
    ht1414_04--restore_dialog-002-en.jpg
  8. Once the restore process has completed, the device restarts and displays the Apple logo while starting up:
    ht1414_05--restored-002-en.jpg
    iPhone only: For the iPhone only, after a restore, the iPhone displays the "Connect to iTunes" screen. Keep your device connected until the "Connect to iTunes" screen goes away or you see "iPhone is activated." If iTunes does not have an Internet connection, you cannot complete this step.
    ht1414_06--connect-002-en.png ht1414_07--activated-002-en.png
  9. The final step is to restore your device from a previous backup. Once your device is restored and-in the case of the iPhone-in the process of activating, you should be able to see the following in iTunes:
    ht1414_08--set_up-003-en.png
    Select the backup you want for your device and select the Continue button to complete your device's restoration.
If you do not want to restore from backup, select "Set up as new...

Dec 26, 2010 | Apple iPhone Smartphone

1 Answer

My iphone is not recognized and cannot be activated for service


You need to restore the iphone as a new iphone

Use the following steps to restore your iPhone.


***** IF YOU CANT SEE YOU IPHONE IN ITUNES OR IT IS STUCK AT THE APPLE LOGO - POWER DOWN YOUR PHONE - HOLD DOWN THE HOME BUTTON FOR AROUND 6SECS WHILST CONNECTING TO ITUNES - RELEASE BUTTON - ITUNES WILL THEN APPEAR WITH MESSAGE SAYING IT HAS DETECTED IPHONE IN RECOVERY MODE & CONTINUE TO RESTORE YOUR PHONE - FOLLOW FROM STEP 6! ) *****
  1. Make sure you have the latest version of iTunes installed and running before attempting to update.
  2. Connect your device to your computer.
  3. Select your iPhone when it appears in iTunes under Devices.
  4. Select the Summary tab.
  5. Select the Restore option.
  6. When prompted to back up your settings before restoring, select the Back Up option (as seen in the image below). If you have just backed up the device, it is not necessary to create another.
    ht1414_03--back_up_settings-002-en.jpg
  7. Select the Restore option when iTunes prompts you (as long as you've backed up your device, you should not have to worry about restoring your phone).
    ht1414_04--restore_dialog-002-en.jpg
  8. Once the restore process has completed, the device restarts and displays the Apple logo while starting up:
    ht1414_05--restored-002-en.jpg
    iPhone only: For the iPhone only, after a restore, the iPhone displays the "Connect to iTunes" screen. Keep your device connected until the "Connect to iTunes" screen goes away or you see "iPhone is activated." If iTunes does not have an Internet connection, you cannot complete this step.
    ht1414_06--connect-002-en.png ht1414_07--activated-002-en.png
  9. The final step is to restore your device from a previous backup. Once your device is restored and-in the case of the iPhone-in the process of activating, you should be able to see the following in iTunes:
    ht1414_08--set_up-003-en.png
    Select the backup you want for your device and select the Continue button to complete your device's restoration.
If you do not want to restore from backup, select "Set up as new...

Dec 26, 2010 | Apple iPhone 3G

1 Answer

Just got phone downloaded itunes inserted sim card, but i tunes logo is all that is coming up on front of phone what more do i need to download ?? or what should i do to get phone up and running?? advise...


Hi,

your phone has gone into recovery mode, you need to connect it up to your comp with itunes loaded up, make sure your itunes is the most recent update.

itunes will then appear with a message saying that it has detected an iphone in recovery mode and that you need to restore so carry on with the restoration of the phone.

below is a step by step on how to restore your phone but on the last steps you need to make sure you restore the iphone as a new iphone. Once you have gone through all that it will basically go through the setup of it and the activation of the phone, Hope this helps!

Use the following steps to restore your iPhone.


***** IF YOU CANT SEE YOU IPHONE IN ITUNES OR IT IS STUCK AT THE APPLE LOGO - POWER DOWN YOUR PHONE - HOLD DOWN THE HOME BUTTON FOR AROUND 6SECS WHILST CONNECTING TO ITUNES - RELEASE BUTTON - ITUNES WILL THEN APPEAR WITH MESSAGE SAYING IT HAS DETECTED IPHONE IN RECOVERY MODE & CONTINUE TO RESTORE YOUR PHONE - FOLLOW FROM STEP 6! ) *****
  1. Make sure you have the latest version of iTunes installed and running before attempting to update.
  2. Connect your device to your computer.
  3. Select your iPhone when it appears in iTunes under Devices.
  4. Select the Summary tab.
  5. Select the Restore option.
  6. When prompted to back up your settings before restoring, select the Back Up option (as seen in the image below). If you have just backed up the device, it is not necessary to create another.
    ht1414_03--back_up_settings-002-en.jpg
  7. Select the Restore option when iTunes prompts you (as long as you've backed up your device, you should not have to worry about restoring your phone).
    ht1414_04--restore_dialog-002-en.jpg
  8. Once the restore process has completed, the device restarts and displays the Apple logo while starting up:
    ht1414_05--restored-002-en.jpg
    iPhone only: For the iPhone only, after a restore, the iPhone displays the "Connect to iTunes" screen. Keep your device connected until the "Connect to iTunes" screen goes away or you see "iPhone is activated." If iTunes does not have an Internet connection, you cannot complete this step.
    ht1414_06--connect-002-en.png ht1414_07--activated-002-en.png
  9. The final step is to restore your device from a previous backup. Once your device is restored and-in the case of the iPhone-in the process of activating, you should be able to see the following in iTunes:
    ht1414_08--set_up-003-en.png
    Select the backup you want for your device and select the Continue button to complete your device's restoration.
If you do not want to restore from backup, select "Set up as new...

Dec 25, 2010 | Apple iPhone 3G

1 Answer

My iphone is hanged. i cannot turn off the iphone. i can see only the apple sign


To do an emergency restart of the iphone, press and hold down both the home button and the sleep/wake button at the same time.

If your iphone still hangs when starting and will not be recognized in iTunes then follow these steps:

Make sure the device is off before attempting this!
  1. Press and hold down the Home button for about 10 seconds until a yellow triangle with a text which says Please Connect to iTunes appears.
    iphone-recovery-mode.jpg
  2. Plug the iPhone into Mac or Windows PC. Release the button if you haven’t.
  3. Run and open iTunes if it’s not already opened yet.
  4. iTunes will prompt a message that says iTunes has detected an iPhone in recovery mode. Click OK.
  5. You will be taken to the iPhone pane. Then, click on Restore.
  6. Wait for the full restoration process to complete, and the iPhone will be back to the original settings state as when it left the manufacturing factory, typically a working phone again if you face any problem, unless it’s hardware related.

Jul 17, 2010 | Apple iPhone Smartphone

1 Answer

Iphone not recognised, just reset it


To do an emergency restart of the iphone, press and hold down both the home button and the sleep/wake button at the same time.

If your iphone still hangs when starting and will not be recognized in iTunes then follow these steps:

Make sure the device is off before attempting this!
  1. Press and hold down the Home button for about 10 seconds until a yellow triangle with a text which says Please Connect to iTunes appears.
    iphone-recovery-mode.jpg
  2. Plug the iPhone into Mac or Windows PC. Release the button if you haven’t.
  3. Run and open iTunes if it’s not already opened yet.
  4. iTunes will prompt a message that says iTunes has detected an iPhone in recovery mode. Click OK.
  5. You will be taken to the iPhone pane. Then, click on Restore.
  6. Wait for the full restoration process to complete, and the iPhone will be back to the original settings state as when it left the manufacturing factory, typically a working phone again if you face any problem, unless it’s hardware related.

Jun 13, 2009 | Apple iPhone 3G

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