Does HomeServe USA provide a legitimate insurance policy for meter to house water service?
I have been contacted by some outfit that calls itself HomeServe, to obtain insurance on the water line leading from the water meter to the house. I have OneGuard home warranty and would like to know if it is true, what this HomeServe outfit says, that neither the water company (in this case, EPCOR) nor my OneGuard home warranty covers this water supply pipe from the water meter to my house.
Re: Does HomeServe USA provide a legitimate insurance...
HomeServe plans are for real. Typically in areas where the water company's meter is near the street, you're on the hook to make repairs to the water line from the outlet of the meter to your home. Generally, basic homeowners insurance also doesn't cover this either. You may want to check the details of the home warranty plan you have. If the water line isn't covered, then the HomeServe plan is a good option.
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There are two answers to this question. First, if you are looking for a short answer to what was paid on a specific claim, the EOB is the statement that you get from your insurance company showing what was charged, how much was allowed by your insurance company and how much, if any you owe. Second, if you are looking for the actual benefit information on your particular plan (i.e. what they cover, limits for coverage in a particular area, etc) you can contact the insurance company and ask them to send you the actual benefit package for your policy (sometimes called your master policy information). Similarly, most major insurance companies have that same information online through your personal portal. If you are looking to see how much they pay for something beforehand (or in general) that may be a phone call to a rep. Understand that payment amounts to providers of services is pre-negotiated and is not public information so if you just want to know what they pay for x,y,&z, they will not tell you. Also, the same insurance company will pay different amounts for the same thing in different parts of the country as a factor of cost of services and cost of living.
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