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I can't get any sound from my Pure PocketDAB 1000 digital radio even though I have full signal strength and radio stations selected. The earphones are working on other devices but I just can't get any sound.

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  • lionel493 Jun 18, 2009

    Hi, I have just received my Pure Digital PocketDAB 1000 and I can?t get any sound from the headphones. I have stations selected, power, Signal strength 100, I have tried another set of headphones. What am I doing wrong?

  • lionel493 Jun 18, 2009

    Hi, I have just received my Pure Digital PocketDAB 1000 and I can?t get any sound from the headphones. I have stations selected, power, Signal strength 100, I have tried another set of headphones. What am I doing wrong?

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3 Answers

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  • Master
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Hi,

Make sure your PocketDAB 1000 Is plugged in or has batteries inserted and is switched on as shown in your user manual.

Check the volume level, It should not be too less.

Ensure that you completed the Autotune procedure to find digital radio stations as mentioned in you user manual.

Any further help, ask me.

Thanks for using "Fixya".

Posted on Jun 18, 2009

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  • Contributor
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Please do the below procedure to fix your problem
1.Make sure your PocketDAB 1000 is plugged in or has batteries inserted and is switched as per the correct configuration. if u have batteries try inserting a fresh set of batteries as the old one may have less charge.
2.If everything is fine in battery then Check that the volume level is not set too low. Ensure that you have completed the Autotune procedure to find digital radio stations.
i will give u a link it will be very much useful to you inthe future for various trouble shooting purpose and knowing the exact configuration of your digital radio. www.pure.com/Support/Manuals/VL-60672/User_Guide_-_267KB_PDF.pdf

please rate my solution if you are satisfied.

Posted on Jun 18, 2009

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  • Master
  • 8,619 Answers

Hi

Please check all the connections. You can open the unit and try to clean the dust. Check for burned wires, cold solder joints, burned capacitors/transistors and replace the component that is not fine.

Please do accept the solution and revert for further assistance.

Thanks
Rylee

Posted on Jun 18, 2009

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Posted on Jan 02, 2017

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