Question about Microsoft Xbox 360 Console

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Sometimes the 360 wont recognize a game disc and just say "open tray" where the name of the game should be and reinserting the disc sometimes wont help at all even when done multiple times. It almost always wont recognize the disc when first powered up

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Open the 360 and Clean the lens or buy a disc lens cleaner for like 5 bucks at FYE

Posted on Jun 18, 2009

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1 Answer

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So it is the open tray problem then??... You will have to open your xbox and follow the instructions below on youtube, the problem is mechanical, your lazer is stuck in the far back position away from the cd so it cant read or recognize that there is a disc in the drive but it is an easy fix....... http://www.youtube.com/watch?v=ycuvX7x1HJk&feature=watch_response

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It is a high possibility that the CD drive in your Xbox 360 console has gone bad. If the console is still under warranty, it is covered by the warranty. If the warranty is expired, it will cost around $100 and a new one-year warranty will be given. For further assistance, contact Microsoft at 1-800-4-myxbox (1-800-4-699269)

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