Question about Canon imageRUNNER 1023iF Black and White Copier
How do I clean the platen and reset it
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Jun 03, 2011 | Canon Office Equipment & Supplies
1. How to clean the MAIN ink absorbers: http://www.youtube.com/watch?v=VVpjqBr7KjU&feature=fvwrel
But there's a second ink absorber - the PLATEN one - which he does not talk about. The PLATEN is in the black plastic directly underneath the printhead as it slides back and forth. CLEAN THE PLATEN TOO before following the Part 2 video to reset both the MAIN and PLATEN ink absorbers in your software. And don't repeat his mistake when putting the printer back together - the springs he points to at 4:30 WILL fall out!
2. How to reset your printer's internal firmware to remove error alert: http://www.youtube.com/watch?v=4IrBdw7el2E&feature=fvwrel
P.S. Of course it is much easier to bring it to ther printer service (even better if your warranty service can do it for free, if the full ink absorbers error was not caused by too intensive printing, i.e. not your fault).
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