KitchenAid KFP670 Ultra Power 11 Cups Food Processor
Problem for KitchenAid KFP670 Ultra Power 11 Cups Food Processor

KitchenAid Food Processor 770 won't run




By alabasterbox on Jun 18, 2009

" "
I have a KitchenAid food processor model 770. Neither the "on" or "pulse" run. I checked and rechecked the safety features. There is a little resistance when inserting the 2-piece food pusher. Past warranty.

Best Solution

posted on Jul 08, 2009
Very Helpful)

QuietRiot

Rank: Guru  KitchenAid Expert
Rating: 93%, 86 votes
I am assuming the unit is getting power. The "power" LED should be lit up on the front of the unit.

The Kitchenaid food processors have a few safety features implimented. If the unit is not assembled properly, this may prevent the unit from turning on. Proper assembly is below:

If it isn't all ready, please disassemble the entire unit. This means removing the blade and/or disc, blade, removing work bowl, work bowl lid, and blade.

Start by placing the work bowl onto the motor base. The work bowl handle should be facing at 9 o'clock, which is out to your left. Rotate the handle downward until it locks in at the 6 o'clock position, which will lock over the center of the button panel.

Repeat the process with the work bowl lid. The blade does not need to be present for the motor to engage, if this is an assembly issue.

If this has not resolve the issue, please ensure the outlet is receiving power.

If the unit is still not functioning, take a close look at the bottom of the work bowl where it meets to the motor base. The work bowl, when locked in, depressed a gray plastic peg. This is the safety mechanism. You may trying depressing this peg on your own with a pencil. If this activates the motor, this may indicate your work bowl is no longer seating correctly.

Also check the work bowl handle to make sure nothing is cracked. There is a plastic assembly in the handle that acts as a second safety feature.

If either of these things seems to be the culprit, I would suggest seeking a new work bowl or work bowl lid to correct the issue.

Comments:

Aug 08, 2009

- The Kitchenaid food processors have a few safety features implimented. If the unit is not assembled properly, this may prevent the unit from turning on. I am thinking this is an issue of assembly because the light is on, so the unit is definitely getting power.

Proper assembly is below:

If it isn't all ready, please disassemble the entire unit. This means removing the blade and/or disc, blade, removing work bowl, work bowl lid, and blade.

Start by placing the work bowl onto the motor base. The work bowl handle should be facing at 9 o'clock, which is out to your left. Rotate the handle downward until it locks in at the 6 o'clock position, which will lock over the center of the button panel.

Repeat the process with the work bowl lid. The blade does not need to be present for the motor to engage, if this is an assembly issue.

If this isn't the case, call Kitchenaid Customer Service. Even outside of warranty, they will present available options to you. Their toll-free phone number is:

1.800.541.6390.
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