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Camera just clicks lens doesn't extend - Cameras

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya Expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to an Expert (only for users in the US for now) and get all the help you need.
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Posted on Jan 02, 2017

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Jeap
  • 114 Answers

SOURCE: CAMERS TURNS ON LENS OUT THEN BACK IN... 3 STEADY CLICKING SOUNDS

well i´m the bad news guy, it could be two things, or u droped the camera and the zoom lens is out of the place and the sensors arent working properly or it´s just the sensors that are no working, the only way is to send to a repair centre normally they just replace all the lens. All the beeps it´s just to say that the lens is lost.... can´t locate it self.

Posted on Feb 06, 2007

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  • 479 Answers

SOURCE: The camera's lens stays extended when shut off

repair, lens is off track

Posted on Feb 17, 2009

BillB-SA
  • 2761 Answers

SOURCE: S730 lens in extended position camera not working

The problem you describe is frequently battery related. Make sure that you have the correct battery type installed, and that the batteries are fresh/fully charged. If the problem persists, you may have corrosion on the battery contacts inside that camera that is preventing full battery power from flowing into the camera. Remove the batteries and wipe the inside camera contacts firmly with a dry cloth (heavy corrosion may require cleaning with a wire brush, steel wool, or sand paper). Remove any residue that may have fallen into the battery compartment during cleaning, then wipe both ends of the batteries and reinstall them in the camera. This cleaning solves the problem about 90% of the time, and I hope it works for you.

Posted on Sep 13, 2009

virtualhost
  • 2185 Answers

SOURCE: camera will turn on and there is a clicking sound

With new batteries inserted in your camera, try to do this little trick:

1. Hold the camera on your right hand with the lens facing the ground.

2. As you press the power on button, tap or hit the camera's base to your left palm. Do this several times.

Chances are, there could be a sand or granule of dust that got stuck on the sides of the lens, preventing it to retract properly.

Hope this helps.

Posted on Dec 13, 2009

  • 11967 Answers

SOURCE: Clicking noise when PowerShot S3 lens extends and retracts

Save this for the future if and when a "lens error" appears: Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Jul 10, 2010

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1 Answer

Lens on my S7000 doesn't retract when switched off - now permanently extended - and camera dead


This is going to require service / repair at the shop, not something you will be able to correct.

Jan 26, 2013 | Fuji FinePix S7000 Digital Camera

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Lens error restart camera canon SX10IS


Here are some troubleshooting steps for a lens error. And here's a video summary of those steps:

Jan 23, 2013 | Canon Cameras

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The camera was dropped while it was on. The lens is stuck in the open position. When the camera is first started it sounds like tiny gears spinning but not catching. It doesn't really grind or...


Before trying any of the suggestions, make sure your Canon has fresh batteries and it is in recording mode.
1) Remove the batteries from the camera, wait for a couple of minutes, then put them back in and turn the camera on.
2) Try compressed air. With a fine tip blow off gun and dry compressed air (20 lbs) set the tip between the lens turret and the camera body and turn on the air while moving the tip around the lens. It should remove all dust and sand. Turn the camera on and it should function fine.
3) Another method is to tap the padded USB cover part on a hard surface, for example, a desk. It sounds so simple, but very often in works.
4) Try forcing the camera lens:
Turn off the camera. Place it on the back with the lens facing up and take a look at the spacing between the lens and the lens housing. If you notice that the gap is not even all the way around the lens, the problem should be easy to fix. This type of a problem usually occurs if the camera was dropped while the lens was extended.
Simply - VERY GENTLY - press down the lens on the side where the gap is the biggest. You should hear a "click" as it pops back into place. Try powering the camera back on.
If the lens doesn't extend at all or it extends, and then retracts again, do the following. Turn the camera off. Take the camera in one hand and with the other gently take one part of the lens and gently move it round in a circular movement. Do so with both sections of the lens. You will hear a "click" as it pops back in place. Power the camera on.
Another version of this fix would be to pull and twist on the largest ring of the lens while turning the camera on. Listen for a "click". If at first the focus seems to be off, turn the camera on and off and take lots of pictures, close ups and distance. Focus should slowly start improving.
5) If that doesn't work, there is an online guide for dismantling Canon SD cameras:http://www../Device/Canon_Powershot_SD880 or

http://www..Guide/Disassembling-Canon-PowerShot-SD800-IS-Lens-Assembly/4093/1

Also you may try this Canon "Lens Error" troubleshooting guide >>http://camerarepair.../fixing-lens-error-on-digital-camera

6.To download the complete service manual for a similar camera model can be downloaded at the link below:
http://www../canon_powershot_digital_elph_digital_ixus.pdf/download.html

Wait 10 sec and click Get Manual .At the bottom of the page.


10_8_2011_7_21_11_pm.jpgCanon SD990 IS digital camera lens with ccd parts can be purchased from eBay >>PARTS-REPAIR-/140607486728#ht_483wt_1642

Oct 08, 2011 | Canon PowerShot SD990 IS / Digital IXUS...

1 Answer

The lens is stuck fully out, when i turn the camera on, there's a message that says "turn camera off then on again" but that doesn't work. The camera was purchased August 2010.


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Here are some troubleshooting steps that you can try that may (or may not) correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try. Some of the later steps do involve some risk to the camera, so carefully weigh your options before deciding to conduct them.

Sep 11, 2011 | Canon PowerShot SD1300 IS IXUS 105...

1 Answer

Hi I am turning on my cannon ixy 700 and the lens is not opening up and i get an errror message on the screen saying E18 any help would be appreciated. Regards Leighton


Canon E18 error happens when the lens gets stuck while trying to extend. The camera will beep a few times and the LCD will display a little E18 in the lower-left corner. The lens gets stuck in the extended position, and refuses to move either to focus the lens or to retract when powered off.

The problem usually happens because dirt or sand get into the lens mechanism.

Instructions

If your camera is still under warranty, the best thing you can do is to take it to the nearest official Canon repair shop and Canon should fix it for free.

If your camera is out of warranty, or if Canon refuses to repair it for free (happens sometimes if for example they suspect the camera has not been treated properly) you can try some of the methods listed here to repair it yourself. These simple methods have helped a lot of people fix their cameras.

Before trying any of the suggestions, make sure your Canon has fresh batteries and it is in recording mode.

1) Remove the batteries from the camera, wait for a couple of minutes, then put them back in and turn the camera on.

2) Try compressed air. With a fine tip blow off gun and dry compressed air (20 lbs) set the tip between the lens turret and the camera body and turn on the air while moving the tip around the lens. It should remove all dust and sand. Turn the camera on and it should function fine.

3) Another method is to tap the padded USB cover part on a hard surface, for example, a desk. It sounds so simple, but very often in works.

4) Try forcing the camera lens:

Turn off the camera. Place it on the back with the lens facing up and take a look at the spacing between the lens and the lens housing. If you notice that the gap is not even all the way around the lens, the problem should be easy to fix. This type of a problem usually occurs if the camera was dropped while the lens was extended.

Simply - VERY GENTLY - press down the lens on the side where the gap is the biggest. You should hear a "click" as it pops back into place. Try powering the camera back on.

If the lens doesn't extend at all or it extends, and then retracts again, do the following. Turn the camera off. Take the camera in one hand and with the other gently take one part of the lens and gently move it round in a circular movement. Do so with both sections of the lens. You will hear a "click" as it pops back in place. Power the camera on.

Another version of this fix would be to pull and twist on the largest ring of the lens while turning the camera on. Listen for a "click". If at first the focus seems to be off, turn the camera on and off and take lots of pictures, close ups and distance. Focus should slowly start improving.

Jun 21, 2011 | Canon IXY Digital 700 Digital Camera

1 Answer

Silver lens shroud fell off and now the lens wont extend out and the display is reading"lens error"


Hi,

As you have dropped your camera due to that lens barrel (focusing ring) is not able extend, Your camera need to be disassembled to get at the focusing ring at Service Center but you can try these solution.


  • What you can try to do is spray some compressed AIR into the lens to try to free up any sand or dust that may have worked its way in. If that doesn't help, you can gently bump the camera to try to free the focusing ring.

or.......
  • You can try to turn camera ON at the table (facing it to the ceiling), don't put camera down face to the floor when opening.
Good luck and have a nice day.

Rating the solution is highly appreciated.

Jun 19, 2011 | Casio Exilim EX-S500 Digital Camera

1 Answer

My camera Casio EX-Z800 has a lens error


Digital cameras are extremely popular. However, with many cameras you will at one point be faced with a lens problem, more commonly known as the E18 error or lens error. It manifests by thethe screen. The lens either gets stuck in the extended position, or it tries to extend, fails, and then retracts. Here are ideas on how to repair the problem:

1. Call the manufacturer and/or visit their website to see if they will repair you camera. There arewill just send it to the manufacturer and then charge you more than what the manufacturer would charge. If you are in warranty, don't go to a store, call the manufacturer first.
Repair it yourself only if your camera is out of warranty, or if the manufacturer refuses to repair it for free, which may happen if, for example, they decide the damage was caused by abuse or neglect.

2. First, make sure your camera has fresh batteries and it is in recording mode.

3. Remove the batteries from the camera, wait for a couple of minutes, then put them back in and turn the camera on.

4. Try compressed air. With a fine tip blow off gun and dry compressed air (20 lbs) set the tip between the lens turret and the camera body and turn on the air while moving the tip around the lens. It should remove all dust and sand. Turn the camera on and it should function fine.

5. Another method is to tap the padded USB cover part on a hard surface, for example, a desk. Sounds simple, but it works.

6. Place the camera on it's back and look at the lens from its side. It may look slightly crooked. If this is the case, power up your camera and apply pressure gently to the side of the lens to center it. It should then extend fully.

7. Try forcing the camera lens. Turn off the camera. Place it on the back with the lens facing up and take a look at the spacing between the lens and the lens housing. If you notice that the gap is not even all the way around the lens, the problem should be easy to fix. This type of a problem usually occurs if the camera was dropped while the lens was extended. Simply - VERY GENTLY - press down the lens on the side where the gap is the biggest. You should hear a click as it pops back into place. If the lens is stuck at an angle, put the edge of the lens not the flat front, on the edge of a table and press the lens back towards the center. It will either click back in place and work or it will break off one of the three pins that ride in the grooves of the lens barrel. Try powering the camera back on.

8. If the lens doesn't extend at all or it extends and then retracts again, do the following. Turn the camera off. Take the camera in one hand and with the other gently take one part of the lens and gently move it round in a circular movement. Do so with both sections of the lens. You will hear a click as it pops back in place. Power the camera on.

9. Another version of this fix would be to pull and twist on the largest ring of the lens while turning the camera on. Listen for a click. If at first the focus seems to be off, turn the camera on and off and take lots of pictures, close ups and distance. Focus should slowly start improving.

10. If none of the methods work, you can dismantle the camera and try to clean the lens. A good guide on dismantling Canon digital cameras with pictures can be found in the external links.

Check this article fixing-lens-error-on-digital-camera.

Keep us updated and remember to rate this answer.

May 20, 2011 | Casio EX-Z800 Digital Camera

1 Answer

My camera says lens error, restart camera


Digital cameras are extremely popular. However, with many cameras you will at one point be faced with a lens problem, more commonly known as the E18 error or lens error. It manifests by thethe screen. The lens either gets stuck in the extended position, or it tries to extend, fails, and then retracts. Here are ideas on how to repair the problem:
1. Call the manufacturer and/or visit their website to see if they will repair you camera. There arewill just send it to the manufacturer and then charge you more than what the manufacturer would charge. If you are in warranty, don't go to a store, call the manufacturer first.
Repair it yourself only if your camera is out of warranty, or if the manufacturer refuses to repair it for free, which may happen if, for example, they decide the damage was caused by abuse or neglect.
2. First, make sure your camera has fresh batteries and it is in recording mode.
3. Remove the batteries from the camera, wait for a couple of minutes, then put them back in and turn the camera on.
4. Try compressed air. With a fine tip blow off gun and dry compressed air (20 lbs) set the tip between the lens turret and the camera body and turn on the air while moving the tip around the lens. It should remove all dust and sand. Turn the camera on and it should function fine.
5. Another method is to tap the padded USB cover part on a hard surface, for example, a desk. Sounds simple, but it works.
6. Place the camera on it's back and look at the lens from its side. It may look slightly crooked. If this is the case, power up your camera and apply pressure gently to the side of the lens to center it. It should then extend fully.
7. Try forcing the camera lens. Turn off the camera. Place it on the back with the lens facing up and take a look at the spacing between the lens and the lens housing. If you notice that the gap is not even all the way around the lens, the problem should be easy to fix. This type of a problem usually occurs if the camera was dropped while the lens was extended. Simply - VERY GENTLY - press down the lens on the side where the gap is the biggest. You should hear a click as it pops back into place. If the lens is stuck at an angle, put the edge of the lens not the flat front, on the edge of a table and press the lens back towards the center. It will either click back in place and work or it will break off one of the three pins that ride in the grooves of the lens barrel. Try powering the camera back on.
8. If the lens doesn't extend at all or it extends and then retracts again, do the following. Turn the camera off. Take the camera in one hand and with the other gently take one part of the lens and gently move it round in a circular movement. Do so with both sections of the lens. You will hear a click as it pops back in place. Power the camera on.
9. Another version of this fix would be to pull and twist on the largest ring of the lens while turning the camera on. Listen for a click. If at first the focus seems to be off, turn the camera on and off and take lots of pictures, close ups and distance. Focus should slowly start improving.
10. If none of the methods work, you can dismantle the camera and try to clean the lens. A good guide on dismantling Canon digital cameras with pictures can be found in the external links.

Check this article fixing-lens-error-on-digital-camera.

Keep us updated.

May 18, 2011 | Cameras

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