Question about Individual Heritage Family Tree Deluxe (PRM-FD2) for PC

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FTH tells me that I'm not authorized to use program

I have had the Famiy Tree Heritage Deluxe program for months, with no problems. Now it tells me that I am not authorized to use program. I have gone through the wizard collaborarion several times, changed user name and password, and nothing helps.
I have changed from desk top w Windows XP to HP Laptop with Vista. Is this the problem? My Family Tree # 10 wasn't compatible with Vista.
Thank you for any help
Eleanor Robb

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