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Can't download pallette 5 on my vista computer for a emp6 babylock

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Vista came out years after palette 5. There is no support for palette 5 on vista and newer operating systems/computers. You will need to buy a newer version of palette. The newest available is version 10

Posted on Dec 03, 2014

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Posted on Jan 02, 2017

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SOURCE: i have a pallette 2.0 i purchashed with babylock

It sounds like you need to update the device driver for you card reader. You can go to Baby Lock USA web page and do a search for driver updates. Also the USB cord for the reader/writer card is specific for this device so don't throw it away until you try updating the driver for your particular Windows version.

Posted on Sep 04, 2010

  • 2 Answers

SOURCE: How do I fix the error on a babylock emp6

I have found that this error most commonly is a result of a lot of thread caught in the cutting blades preventing the cutting blade from moving. See the "Cleaning around the Needle Plate" in the User Guide or "Cleaning of Knives and Rotary Hook" on page 316 (or 6-6) in the Service Manual located at http://www.brodyrmaskiner.se/service/pr620/pr-620-service.pdf.

Posted on Oct 17, 2010

fepitch57034
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SOURCE: I have a babylock EMP6 and need to calibrate the hoop sensor. Cannot view the video on babylock website.

This is a translation of instruction from the Service Manual for the Brother PR600, the twin of the Babylock EMP6. I will testify this works because I just did it to stop the insanity of my EMP6 thinking everything was a 5x7 hoop. If you look on page 4-36 of the free PR620 manual http://www.brodyrmaskiner.se/service/pr620/pr-620-service.pdf you will find the same exact set of instructions that are in the PR600 manual. So here are the exact steps to augment the manual's instructions.
1. Turn off the machine.
2. Press all three buttons (start, threader and cutter) and keep them pressed while turning the machine on.
3. Press MAIN BOARD TEST MODE.
4. Press A/D TEST.
5. Put the largest hoop on the machine (7 7/8 x 11 3/4).
6. Press LL.
7. Put the smallest hoop on the machine (1 1/2 x 2 3/8).
8. Press S.
9. Take the smallest hoop off the machine.
10 Slide the arm to where the knob on the arm is when the large hoop is on the machine.
11 The reading on the screen should be very close to the value that is in the LL setting.
12 If not, go through the large hoop steps (5-6) again.
13 Slide the arm to where the knob on the arm is when the smallest hoop is on the machine.
14 The reading on the screen should be very close to the value that is in the S setting.
15 If not, go through the smallest hoop steps (7-8) again.
16 Press close when you have both settings close. They need not be identical but they do need to be no further than 200 away from the screen value.
17 Turn the machine off.
18 Turn the machine back on, load a file, and see if you have the same results that I had; it will show the proper hoops when you press the hoop symbol and it will also center itself in the hoop properly.

You can buy the PR600 service manual online for about $12. However, you have the 620 manual for free and there is really very little difference. I have found the manual invaluable in saving me trips to the shop and doing my own repairs.

Posted on Feb 23, 2014

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Time to bring it in for service, maybe the transforme board.

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Sounds like your carriage gears are slipping as though there is something blocking the carriage from moving. Could be the carriage is not seating properly.

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1 Answer

How do i calibrate the hoops on a baby lock emp6


This is a translation of instruction from the Service Manual for the Brother PR600, the twin of the Babylock EMP6. I will testify this works because I just did it to stop the insanity of my EMP6 thinking everything was a 5x7 hoop. If you look on page 4-36 of the free PR620 manual http://www.brodyrmaskiner.se/service/pr620/pr-620-service.pdf you will find the same exact set of instructions that are in the PR600 manual. So here are the exact steps to augment the manual's instructions.
1. Turn off the machine.
2. Press all three buttons (start, threader and cutter) and keep them pressed while turning the machine on.
3. Press MAIN BOARD TEST MODE.
4. Press A/D TEST.
5. Put the largest hoop on the machine (7 7/8 x 11 3/4).
6. Press LL.
7. Put the smallest hoop on the machine (1 1/2 x 2 3/8).
8. Press S.
9. Take the smallest hoop off the machine.
10 Slide the arm to where the knob on the arm is when the large hoop is on the machine.
11 The reading on the screen should be very close to the value that is in the LL setting.
12 If not, go through the large hoop steps (5-6) again.
13 Slide the arm to where the knob on the arm is when the smallest hoop is on the machine.
14 The reading on the screen should be very close to the value that is in the S setting.
15 If not, go through the smallest hoop steps (7-8) again.
16 Press close when you have both settings close. They need not be identical but they do need to be no further than 200 away from the screen value.
17 Turn the machine off.
18 Turn the machine back on, load a file, and see if you have the same results that I had; it will show the proper hoops when you press the hoop symbol and it will also center itself in the hoop properly.

You can buy the PR600 service manual online for about $12. However, you have the 620 manual for free and there is really very little difference. I have found the manual invaluable in saving me trips to the shop and doing my own repairs.

Aug 26, 2013 | Baby Lock Sewing Machines

1 Answer

How do I fix the error on a babylock emp6 "trimming sensor error?


I have found that this error most commonly is a result of a lot of thread caught in the cutting blades preventing the cutting blade from moving. See the "Cleaning around the Needle Plate" in the User Guide or "Cleaning of Knives and Rotary Hook" on page 316 (or 6-6) in the Service Manual located at http://www.brodyrmaskiner.se/service/pr620/pr-620-service.pdf.

Oct 07, 2010 | Baby Lock Sewing Machines

1 Answer

My machine was working fine and during the embroidery, it suddenly stopped and said "Trimming Sensor Error". I have tried everything to no avail. It will not let me do ANYTHING. I have moved to an area...


I have found that this error most commonly is a result of a lot of thread caught in the cutting blades preventing the cutting blade from moving. See the "Cleaning around the Needle Plate" in the User Guide or "Cleaning of Knives and Rotary Hook" on page 316 (or 6-6) in the Service Manual located at http://www.brodyrmaskiner.se/service/pr620/pr-620-service.pdf..

Sep 11, 2010 | Baby Lock Sewing Machines

1 Answer

I have a pallette 2.0 i purchashed with babylock esante ese but the computer is newer and has vista. we bought a new usb cord but when we try to load program it says card writer is not connected. can you...


It sounds like you need to update the device driver for you card reader. You can go to Baby Lock USA web page and do a search for driver updates. Also the USB cord for the reader/writer card is specific for this device so don't throw it away until you try updating the driver for your particular Windows version.

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Inapproipiate needle stop position THEN Main Motor Lock comes on


The BELT was OFF. I guess it did that during shipment to me. So my husband just put it back on. THAT SIMPLE. It just kept making a motor trying to run sound and my husband took the left top cover off and seen it was only the belt. I was SO excited. It saved me a service call.

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Start up..Babylock BMP6


Not if you just want to get the patterns off the internet, etc., you cannot, or at least with my older version, make your own designs. You need to download the program to your computer. Its pretty simple if you get on the internet and download the designs put your palette on your computer, go to the designs, with a blank card, and load the patterns. Hope this makes sense.

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