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unplug the machine, hold down the journal paper feed key and the CL key then turn the key to the PGM mode plug the power cord in and wait a moment and it will clear the program back to default settings
In the subject put the Eo37 error code so I know it it from you. The picture explains it, I will try to explain it since it will not let me paste a picture on here. On one of the programming keys it has been programmed (came that way, or accidentally done) that locks the register if a certain limitation of amont of money has been totaled. In your case $30.00. The manual should show or tell you how to unprogram or change the high amount limitation.