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Cook top will not turn on

240 volt

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I replaced what I thought was a bad 9" heating element on my Kenmore glass top stove and the new element still does not work or even attempt to come on. what should I do next?


Did you check if electricity was coming to the element. Try putting a volt meter on the two wires and turn it on see if you get anything...could be a bad switch

Sep 15, 2014 | Kenmore Frigidaire Glass Cook Top...

Tip

Proper Use and Care of Ceramic Glass Cooktops


Here's some helpful tips that can hopefully ensure many years of quality use of your ceramic glass cook-top.


NOTE: It is important to maintain PROPER care of your ceramic glass cook top as they can be very expensive to replace. Prices vary between models, but most are in the $200 to $300 range. With added labor charges, this repair can cost over $600 from an appliance repair company.


WARRANTIES: Most manufacturer warranties DO NOT cover cosmetics. That is, if your cook-top paint starts to wear off from normal use, or from the selection of cookware you choose to use, manufacturers typically WILL NOT replace it. Warranties also DO NOT cover accidents such as dropping something on the top and chipping or breaking it. Some warranties WILL cover, however, blistering, warping and heat related breakage that were no fault of the consumer (as long as you were using the recommended cookware). It is important to become familiar with, and follow, all the manufacturer's use and care instructions that come with your range.


CERAMIC GLASS CHARACTERISTICS:

It is normal for the ceramic glass to change color when heated. This is especially true for lighter colored surfaces. The color should return to normal when cooled. It is also normal for the enameled or painted areas on the cook top to show signs of wear and fade over time. Proper cleaning and cookware selection can extend the cook top appearance.

It is NORMAL for the radiant heat surface elements to glow red and cycle on and off. There is a thermostat associated with each individual element that regulates the temperature. The frequency at which the elements cycle on and off is determined by the heat setting.

PROPER COOKWARE:

Use ONLY flat bottomed cookware for the best results of heat transfer from the surface elements. Cookware with warped, rounded or ribbed bottoms can cause uneven heat transfer which can result in uneven heating of the cooking surface and cause damage to the cook-top such as cracking and/or permanent surface discoloration.

An easy test you can use to determine the flatness of your cookware, is to turn the cookware upside down and place a ruler across the surface. As you rotate the ruler around the surface perimeter, you should not see any light along the ruler edge where it meets the surface. Cookware with slight indentions or expansion grooves can still be used, however.

Make sure the cookware bottom is always clean and dry before use to prevent any foreign matter from burning to the cook-top surface and leaving stains. ALWAYS place your cookware on the cook-top surface BEFORE turning the surface elements on.

Make sure the selected cookware matches the size surface element in use. The cookware surface should NOT exceed one inch beyond the radiant surface element surface.

COOKWARE CHARACTERISTICS:

The material of the cookware you select will determine how well it transfers heat and how evenly it cooks. The ideal cookware should be of medium to heavy thickness.

NOTE: A non-stick surface will take on the characteristics on the base metal used. (i.e., non-stick over aluminum, will take on the heating characteristics of aluminum).

*ALUMINUM - Heats quickly and evenly, light weight, suitable for all types of cooking tasks.

*COPPER - Heats quickly and evenly, light weight, suitable for all types of cooking tasks.

*Both aluminum and copper are great when used as a core metal cover with a non-stick or enamel surface. However, when used as a base metal, alone, they can leave metal transfer marks on the cook-top surface which will have to be cleaned immediately following use.

GLASS or CERAMIC - Heats slowly and unevenly, may scratch cook-top surface if there are any rough edges, best results are when using low or medium heat settings.

CAST IRON - Heats slowly and evenly, maintains heat for slow cooking, great for browning and frying, rough on cook-top surfaces, may scratch.

STAINLESS STEEL - Heats quickly and unevenly, a base or core of aluminum or copper can provide more even heating.


DO's and DON''T's:

DO NOT store heavy items, such as jars, cans, pots and pans above the cook-top surface. Any inadvertent dropping on the cook-top surface and cause cracks or shattering.

DO NOT lay hot lids on the cook-top surface. Heated air can become trapped under the lid creating a hot spot as the rest of the cook-top surface cools. The cook-top surface could potentially crack when the lid is removed.

DO NOT slide cookware across the cook-top surface. LIFT cookware as much as possible when moving from surface to surface. This will minimize metal transfer marks and scratching.

DO NOT cook popcorn in prepackaged aluminum containers. The aluminum could potentially melt and may not be able to be removed from the cook-top surface.

DO NOT store anything on the cook-top surface that could melt (such as plastic and aluminum foil). Once melted to the surface, some of these substances may not be able to be removed.

DO NOT store empty pots and pans on the cook-top surface.

DO NOT attempt to use the cook-top surface while the oven is on a self-cleaning cycle. The oven super heats to temperatures in excess of 500 degrees and causes radiant heat to be exhausted from the oven vent on the stove surface.

DO NOT use a cook-top that is cracked. Any spill overs could potentially leak into the radiant heat elements and create an electrical hazard.

DO clean up any spills from the cook-top surface that contains milk or sugar. You may allow the cook-top surface to cool in order to safely clean, but do not allow these substances to remain on the cook-top for extended periods. If not removed, these substances can cause permanent discoloration and stains.

DO wipe down the cook-top prior to, and immediately following use, to maintain the surface appearance.

DO NOT attempt to cook any foods directly on the cook-top surface without a pan!

CLEANING and CARE:

Clean all spills and boil overs immediately.

Any substances that become adhered to cook-top surface can be removed by wiping up excess with hot soapy water and a kitchen sponge.

Use a non-abrasive pad (the green kitchen pads are considered non-abrasive) and a straight edge razor blade, pushing in one direction to remove stubborn particles.

Some metal transfer marks (copper and aluminum) may be removed by simply wiping cook-top surface with a damp sponge. Any remaining marks can often be removed with an approved cook-top cleaner.

Use only approved, non-abrasive cook top cleaner to keep the surface clean and polished.

DO NOT use scouring pads that will dull or damage cook top surface (i.e., steel wool or SOS pads).

DO NOT use any harsh chemicals such as ammonia or bleach that can etch or dull cook-top surface.

on Apr 19, 2011 | Cooktops

1 Answer

Model # 79094320300 the clock and oven does not work on my Kenmove flattop stove, what can I do about it?


The clock runs on 110 volts and the oven at 220 volts. If the cook top is on, the issue is in the stove. Best left to a qualified technician.
If the cooktop is also not functioning, check the breaker.

Jun 19, 2014 | Kenmore 30 in. 42701 / 42702 / 42709...

1 Answer

Wiring with 2 wires out of wall


try to use black to black: white to red: and green and white to ground.
you may not have a 240 volt supply to this unit. most of the time when you have these color wires that would tell me that it only has 120 volts of power.
you can try to wire it up as described, but it may not heat enough with just 120 volts.
what type of cook top did you replace, a gas unit and now your changing it to an electric one?
if so, then you will have to replace the wiring inside the wall with the proper size wiring to handle the extra current from an electric unit.

Jan 12, 2010 | Jenn-Air 30 in. CCE3401 Electric Cooktop

1 Answer

How to install a 208v outlet for a stove


if its a single phase panel you will only have 120/240 v.a.c. you can wire it for 240 volts and it will heat faster anyway the only way you could have 208 volts would be if you had 3 phase delta or open delta 3 phase or buy a special "dry-type" transformer for 240 volt to 208 volt step-down,otherwise it will be red-& black will be your 2 hot phases of 120 volts each/white-neutral/and green or green-yellow will be the case safety ground

Nov 14, 2009 | General Electric Profile PP945 30 in....

3 Answers

Wiring problem


those wires dont go to the down draft. those colors are to hook up the stove. do you have the instalation instructions?

Nov 09, 2008 | Jenn-Air JED8430 Electric Cooktop

1 Answer

Jenn air jed 8430 electric cooktop control switch for rear burner


The cook top is attached to the wood frame by brackets, just remove the screws and the electric connection, make sure the power is off from the main box, it's a 220 volt wiring and then just lift the top off. to remove the glass, look around the edges and you should see some small screws, just remove them and the glass should lift off.
Eddie Rentas
Tupper Lake NY

Jul 07, 2008 | Jenn-Air JED8430 Electric Cooktop

1 Answer

Elecrical hook-up for cooktop


Based on your description...it appears the Viking unit may NOT comply with UL and the NEC....but implies that some local Codes may permit the suggested connection...and it may indeed be permitted - if the unit actually draws straight 240 and does not require a neutral for 120 volts (some cooktops do need the neutral for 120 volt control switches...such as your Jennair). Code now requires that new 120/240 units that require the neutral (your Viking unit states that it does not) be a 4 wire assmebly....and your unit MAY be an exception to this requirement.

Under those conditions...then it more then likely CAN be connected as you (and Viking) suggest - black to black, red to red,green to white...and insure that the junction box is indeed well grounded to the supply bare ground wire - so that the metal flex will serve as a supplemental ground to the cook-top.The only other consideration will then be - IS the exisiting wire size and breaker that used to supply the Jennair correct for the new unit..? And if so - then you should be all set with your suggested hook-up...but without electrical nameplate data for both units for comparison...I have no way to determine that....both companies make several different models with different power supply requirements.

If the electrical data is compatible between the two units...then you should be all set as suggested - without having to rewire the cooktop.

Hope this helps...please follow-up if you need more details or have new information for me concerning this cooktop.

Feb 17, 2008 | Jenn-Air JED8430 Electric Cooktop

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