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My washing machine wont unlock at the end of the cycle? I purched this washing machine about 2 years ago from DEC electrical, that has now shut down. The washing machine does its thing and when it's finished it wont open and there is no way to open it. sometimes i have to wait and hour for the timer to click and i can get my cloths out and then other times it instantly opens? what is the problema and what can i do?

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1. Remove the lower panel under the door by loosening the three screws under the bottom edge on the front of the washer. HINT: If you prop up the front feet of the washer with some small blocks of wood, this will make access to the screws much easier.
2. With the screws removed, the lower panel should drop down then come off. If the panel sticks, a light tap on either side will knock it loose.
3. Reach your hand up inside the washer behind the front casing on the right-hand side. This is where the door latch assembly is located.
4. At the bottom of the door latch assembly is a small pull tab. This is the manual release for the door. Pull the tab straight down and the door will come open.

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Posted on Sep 17, 2010

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