Question about Epson Stylus CX5400 All-In-One InkJet Printer

1 Answer

Solid Red Light "Scanner Error-----See your docoumentaion and call service if necessary.

Printer will print, via USB 3-port cardbus, but it will not copy either color or black/white nor will it scan. In fact I cannot find my scanner software. I downloaded the two files from epson.com, uninstalled, re-installed, but nothing changed. I need the Smart Panel. After contacting Epson via email I was told to contact a service rep. Surprise! I cannot find any place that has the Smart Panel file. I lost all my original installation cds (and not just epson :-( ), so I cannot re-install off a disc. Any suggestions? I have had this printer about three years now, and it has done a fair job. I cannot afford a new one, so does anyone have a solution?

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  • sizlen Dec 29, 2007

    Tried resetting lock, cycling power, still get red light and cannot scan or copy.

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1 Answer

After working with Epson to unistall, re-install, and reset everything the red light still comes on. Epson, and confirmed by a repair dealer, said the light bulb on the scanner is bad. The dealer said it is cheaper to buy a new scanner. My unit still prints in b&w and color.

Posted on Jan 23, 2008

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HP LaserJet 2430 Printer Will Not Print since USB Power Surge Error


INSUFFICIENT POWER - USB PORT
If you get an error message "Insufficient power to operate USB device" when you plug a USB device into the computer's USB port or the un-powered USB hub that is attached to the computer's USB port, then this device is drawing excessive current that the USB port cannot supply. The maximum output from an USB port is 500mA. In case such as this, you need to purchased a powered USB hub and connect this hub into the computer's USB port and then connect the USB device into this powered USB hub.

Feb 19, 2013 | HP LaserJet Office Equipment & Supplies

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This printer is connected to 1 pc via usb and prints via the network from pc 2 and 3.it suddenly stopped printing from pc no 3 but still prints from pc 2


Hello,
If the printer is printing from pc1 that means the usb port is ok. If prints from pc2 that means the network port is ok, so the problem is not in the printer but in PC3. Check connection of pc3 to the network, check the settings, check recently installed programs - especially firewall or new antivirus version. Scan for viruses - there are some blocking traffic. You can even turn the pc3 back in time using the system restore service.
Hope this helps.

Sep 13, 2011 | HP Laserjet M2727nf Multifunction Printer

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I just bought A Kodak esp 3250 series AIO printer. I can print from computer, copy and all that but whenever I try to scan to computer or even preview scan I get a error saying :An error occurred while...


Try a new USB cable. Scanners require bidirectional communication with the computer and thus can fail when printer itself works. (If you use a print server or USB hub, try a direct connection.) Also try changing USB ports.

Another thing to try is to remove the TWAIN driver and reinstall it. This requires the original software CD from Kodak.
1. From your computer desktop, click Start > Run. (In Windows 7, type run in the search box then click on Run.)
2. Type %windir%, then click OK.
3. Double-click twain_32.
4. Right-click Kodak, then select Delete.
5. Insert the KODAK All-in-One Printer Software CD into the appropriate drive, then go to D: > printer > scanner.
NOTE: The CD is indicated by D: above. The CD drive may be a different letter on your computer.
6. Double-click aioscannr.msi, then follow the instructions to remove it.
7. Go to D: > printer > scanner, then double-click aioscannr.msi, and follow the instructions to install the file.
8. Open Home Center Software:
a. Select Scan Documents and Pictures.
b. Scan a document.

Unfortunately, if the error persists, the scanner may need service. Contact Kodak: http://www.kodak.com/go/contact .

I hope this helps.

Cindy Wells

Jan 06, 2011 | Kodak ESP 3 Multifunction Printer/ Copier/...

1 Answer

Getting blinking "red light" , doesn't scan


There are a few reasons this might happen. 1) Check if the transport lock is in the locked position. Unlock the unit if it is locked.
2) An error occurred. Try restarting the computer, unplug the scanner, wait 10 seconds and reconnect the scanner. (This fixes issues where the software isn't running/fully loaded or the connection isn't solid).

Try a new USB cable and a different port. If you have a USB hub in the middle, try a direct connection. (Bi-directional communication is needed and this may show as an error if it is lost.)

3) Try unplugging the scanner from power and plugging it back in.

4) Try unplugging the optional accessories. If they fail, the unit may indicate a failure.

5) The lamp may need to be replaced.

6) Something else may have failed. Consider if it is worth having the unit serviced.

I hope one of these ideas helps.

Cindy Wells

May 16, 2010 | Epson Perfection 3490 PHOTO Flatbed...

1 Answer

Scanner error see your docmentation and call service if necessary


Please follow the steps below to resolve your issue.
1) Turn off the printer.
2) Lift the scanner cover.
3) Toggle the transportation lock five times, ensuring that it is in the unlocked position, towards the back of the scanner.
4) Turn on the printer, and the error should be cleared.

Jul 28, 2008 | Epson Stylus CX3200 All-In-One InkJet...

1 Answer

Help Epson CX3200


Hi,

I just like to ask to where specifically you can see the red light. It will help us determine what cause the red light. To give you heads up as well, the Printer's LCD screen can help us determine what exactly the offline condition of the CX3200 is:


Error message: No color or black ink cartridge-->Press the Color Copy button to install a new ink cartridge.
Solution: The indicated ink cartridge is not installed. Please install the necessary cartridge(s).

Error message: Color or black ink out -- >Press the Color Copy button to begin replacing the ink cartridge.
Solution: The indicated ink cartridge is out of ink. You will need to replace the necessary ink cartridge(s).


Error Message: Ink cartridge error -- > Press the Color Copy button to begin replacing the ink cartridge.
Solution: There is something wrong with the ink cartridge. Make sure the cartridge is genuine Epson ink. Also, try reseating the cartridge (remove it, and then reinstall it).

Error Message: Paper jam or misfeed -- > Press the Color Copy button and clear the paper jam by hand if necessary.
Solution: Paper is jammed. Check for any obstructions under the unit's cover, and in the paper tray.

Error Message: Paper out -- > Load paper in the sheet feeder and press the Color Copy button.
Solution: Load paper in the sheet feeder, and then press the Color Copy button to continue printing.

Error Message: Scanner unit open -- > close the scanner unit
Solution: Carefully close the scanner and press it down until it clicks securely into place.

Error Message: Scanner error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Unlock the transportation lock, if necessary. If it is already unlocked, toggle the lock back and forth, 5-10 times. Turn on your Stylus CX3200 again.


Error Message: Printer error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Disconnect it from power, and then reconnect it to power. Press the ON button to turn on the Stylus CX3200.

May 23, 2008 | Epson Stylus CX3200 All-In-One InkJet...

2 Answers

Problem scanning with samsung scx 4521f


Hi,

Sorry to have missed your initial posting...

In any case, to my understanding, this particular printer is likewise capable of USB connection. Perhaps you can try connecting it pure USB and go through the installation again. this might simplify interface and communications between notebook and scanner/printer.

If for some reason you would want to retain Printer/Parallel to Notebook/USB, you need to check your Imaging Devices in the notebook's Device Manager and verify that all drivers are installed for the Samsung SCX-4521F. There should be no yellow or red marks. If there are or if the Samsung SCX-4521F instance is not present, you may need to reinstall using the Add Hardware Option in the Control Panel. You may need to manually select the imaging device/scanner. This holds true if you are using Windows XP.

If you are using Vista, you may need to download all the Vista drivers from the Samsung website. Further, pls be informed that to my knowledge, Vista has certain issues with USB ports. Microsoft has issued a patch/update specifically for this concern. It may be downloaded from here or here.

Hope this be of help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Feb 05, 2008 | Samsung SCX 4521F All-In-One Laser Printer

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