Question about Epson Stylus CX5400 All-In-One InkJet Printer
Printer will print, via USB 3-port cardbus, but it will not copy either color or black/white nor will it scan. In fact I cannot find my scanner software. I downloaded the two files from epson.com, uninstalled, re-installed, but nothing changed. I need the Smart Panel. After contacting Epson via email I was told to contact a service rep. Surprise! I cannot find any place that has the Smart Panel file. I lost all my original installation cds (and not just epson :-( ), so I cannot re-install off a disc. Any suggestions? I have had this printer about three years now, and it has done a fair job. I cannot afford a new one, so does anyone have a solution?
After working with Epson to unistall, re-install, and reset everything the red light still comes on. Epson, and confirmed by a repair dealer, said the light bulb on the scanner is bad. The dealer said it is cheaper to buy a new scanner. My unit still prints in b&w and color.
Posted on Jan 23, 2008
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