Changing your password for your Apple ID if you know it is easy:
Follow these steps to change your Apple ID password.
- Go to My Apple ID (appleid.apple.com).
- Click "Manage your Apple ID" and sign in.
- If you have two-step verification turned on, you'll be asked to send a verification code to the trusted device associated with your Apple ID. If you're unable to receive messages at your trusted device, follow the guidelines for what to do if you can't sign in with two-step verification.
- Click "Password and Security".
- In the "Choose a new password" section, click Change Password.
- Enter your old password, then enter a new password and confirm the new password. Click Save when done.
The next time you use an
Apple feature or service that uses Apple ID, you'll be asked to sign in with your new Apple ID password.
If you don't know what your password is currently, you'll need to know which situation applies to you:
If you know the answers to your security questions
- Go to My Apple ID (appleid.apple.com).
- Click "Reset your password."
- Enter your Apple ID and click Next.
- Select "Answer security questions" as your authentication method. Click Next.
- Select the birth date associated with your Apple ID, then click Next to begin answering your security questions.
- After answering your security questions, you will be asked to enter and confirm your new password. Click Reset Password when done.
If you have access to the email addresses associated with your Apple ID
- Go to My Apple ID (appleid.apple.com).
- Click "Reset your password."
- Enter your Apple ID and click Next.
- Select "Email authentication" as your authentication method. Click Next.
- Apple will send a message to the primary email address or verified rescue email address associated with your Apple ID. Open the message and click "Reset Apple ID password".
- When the My Apple ID page opens, enter and confirm your new password, then click Reset Password.
If you have two-step verification turned on
- Go to My Apple ID (appleid.apple.com).
- Click "Reset your password."
- Enter your Apple ID and click Next.
- Verify your identity: Enter the Recovery Key you were provided when setting up two-step verification, then choose a trusted device that will receive the verification code from Apple.
- After entering the verification code, create your new password and click Reset Password.
If you don't have your Recovery Key or are unable to receive messages at your trusted device, follow the instructions for
what to do if you can't sign in with two-step verification.
If you don't have access to the email on file and/or don't know your security answers and/or don't have the device or code associated with two-step verification, please call AppleCare at
800-692-7753.
You will need to verify your identity using two separate pieces of information which will vary depending on your account, but after verifying your identity you will be able to have a password reset email sent to you within 24 hours.
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