Question about DeLonghi Perfecta ESAM5500 Fully Automatic Bean to Cup Coffee Maker
Machine reads, water coming out too slow. Make sure to use purified water, and good quality espresso beans
Posted on Apr 15, 2014
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Posted on Jan 02, 2017
Hi. Husband asks: When you first turn the machine on at the power point, does it make a motor sound and then stop, or is the awful noise apparent at that time.
If the awful noise starts as soon as you turn it on, then most likely there is a motor problem which will need to be seen by a Service Center.
To locate information about De'Longhi in your country, refer to http://www.delonghi.com/
Posted on May 24, 2010
I had this problem too. The instruction manual says to turn the steam knob only half way counter-clockwise after pressing the button for 5 seconds, but you need to turn it ALL the way to have the procedure start (at least, that was the solution with my machine). Good luck!
Posted on Jul 08, 2010
This is a bit late, but it is probably the rings inside the machine. I sent mine to the repair shop in San Francisco and it was about $120 to fix. It works GREAT now. Coffee is back to like new.
Posted on Nov 27, 2010
Try removing the beans from the hopper and use a vacuum to CLEAR/REMOVE any grounds and then adjust the grinder 4 clicks clockwise. If this works Re-adjust grinder to where you get nice crema.
You can try using all ready ground coffee by following the instructions in your manual (if you don't have a manual let me know) to test it.
Posted on Jan 12, 2011
Had this exact problem a few times on a cleaned well maintained milk jug top with an ESAM5500M. Delonghi 'repaired' it by sending a new milk jug frothing top.
It's caused by milk fat deposits, the frother part on the milk jug may look clean but deep inside it's not. I clean mine with pipe cleaners, detergent and hot water and still it wouldn't froth.
The problem re-occurs for me every 6 months or so. You could buy the milk fat remover solution to clean it. Personally I just boil the whole milk jug frother in detergent and the again in descaling solution, that's fixed this problem twice now, although I think it will eventually corrode the 'o' rings on the frother, still cheaper than buying a new frother part each time though.
If it still doesn't work after that, the only other reason for this problem I found mention of was caused by a broken rubber seal where the milk jug fits to the machine. It's most likely to be milk fat deposits inside the frother though.
Posted on Feb 08, 2011
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In our case we were lucky. Grinder was blocked by the beans. This is what I have done with our Delonghi 5400. It looked fiddly but was quite simple really. I started from the back panel. Once back panel was removed I had access to 4 corner screws that remove both side panels. Now that give me access to 4 corner screws that hold top of the machine. I l also had to unscrew 5 screws that hold coffee container in place. 4 are visible once the coffee beans container is open, but the 5th is hidden in the middle of adjustment arm with a black cap on top.(adjusting how fine you grind). I used small sharp screwdriver to lift the cap. Once all are out I removed the top of the machine and then the funnely coffee container too. That exposed grinder assembly. Top of the grinder is actually loosely sitting in the lower part of grinder. Twisting it counter clock should release it I Think. Our was not budging, and I had to completely remove the grinder and detach motor but that is quite obvious too, and probably not needed. I just wasn't sure what I was doing. Our machine was out of warranty so... Would be nice if we had some schematics.
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