Hi, I have a Toshiba 311C. I had it serviced and a new transfer belt put on, along with drums, blades etc. Now the registration is off. The tech has been here 2 days in a row and does not seem to know what the problem is. His hourly rate is high. I am not above paying it, but if there is a simple fix for this, can someone please help me? He has hours into this already. I will pass the info along to the Tech. Thanks in advance for any help.
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The P- codes in general are giving you a heads up that something is going to go soon. Most time you can live with them.This code deals with the registration of colors on the transfer belt. The belt put image on the paper and rides above the drums shine item when you open the right side door paper goes between it and the sponge looking roller.Registration is like cyan on top of magenta for purple if not you get to see both colors. Any way to get to the sensors that monitor registration requires removing the transfer belt then opening the sensor covers to expose the sensors and clean them NO LIQUIDS. Mite want a tech to come out and do this
Clean or change the drum cleaning blade,check the fuser unit rollers abd the transport belts.Clean the image transfer/separator coronas unit,check ,clean or change the drum antisplit bade,located under drum cleaning blade.
With my experience, it's not the registration nor calibration problem, it's either transfer belt is bad or inside the transfer belt is dirty or dusty as well as transfer rollers. here is what I do first take the transfer belt unit out of the machine, take transfer belt out from the unit, clean inside of transfer belt with damp cloth and rubbing alch. clean all rollers and reinstall. What it is if the transfer belt and transfer rollers are dirty and dusty, it slips and make it like it's not align. I think most of time it fix the problem with my exp. if not replace new transfer belt