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Have a new Pace Gateway modem from ATT.Works ok for awhile then "Service"light turns red and have unplug,reset,plug back in.What can it be?

Talked to tech support but all they could say is unplug,push reset button,plug back in.Service button turns red more than once an hour.When the modem is all green it works fine.Is this an ATT issue or can it just be due to lots of neighborhood traffic?

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  • 40 Answers

Contact your provider and ask them to do a
( hard )reset
Also check your cords and cables to see if they are damaged
also confirm your connections are clean and contacting
Happy repairs

Posted on Apr 13, 2014

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