Question about Vacuums
Carpet brush will run, suction doesn't
Sometimes a motor will get a stuck carbon brush. Remove the motor from the machine and spray it around the carbon brushes with lectra motor cleaner. Do this outside FYI. This is a CRC product.
Next try hooking it up to a pair of leads, gator clips etc.. than you can plug into an electrical outlet to test it before reinstalling it. If it pops and sputters your motor is gone. PS Kenmore parts run 150 percent of outher brands so when you go to replace it maybe look at a manufactures brand directly. IF you can not disassemble the machine you can tap with medium force around the motor housing with a rubber mallet. Plug the machine in and turn it on while you tap the housing. Sometimes you will hear the motor come to life as the brush is knocked free.
Posted on Apr 13, 2014
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Posted on Jan 02, 2017
There may also be a reset button. If the brushes get stuck the unit can shut off power to the brushes to keep a total melt down from occurring. The reset button should return power in these types of vacuums.
Posted on Feb 13, 2008
I had the same problem with my vacuum. I called in for technical service and was told to push the "reset button". It turns out that there is a small red button right next to the dirt indicator light. I pushed the button, plugged the vacuum back in and started it up and it worked like a charm! :) Hope this helps!
Posted on Mar 26, 2008
I put 3 turns of electrical tape around the area of the beater bar that meets the vacuum belt. This solved the problem short of replacing the beater bar.
Posted on Jun 26, 2009
Apparent common failure is that either the thin yellow and or blue motor drive wires that run from the LH side of the vacuum where the "control board" is located down into the hinge / ball area become stretched and then fray and eventually break. Happened to my Dyson twice. First repaired under warranty, second took about 20 minutes. You need a Torx screwdriver to remove the LH panel ( 4 screws) and also an access panel (2 screws) at the side of the ball which permits access to the blue / yellow wire connectors. I replaced with a new wire and connectors having fed the wires through the access hole making sure sure enough wire was available for the movement of the handle. Also ensure that when the covers are replaced they do not trap any wires underneath.
Posted on Oct 04, 2009
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