Control Lock light is on. Cannot get it off. cannot run washer
The control lock light is on and we cannot get it off in order to have the washing machine run. We tried unplugging, holding the cancel button for 3 seconds and holding the start button for 3 seconds. Does anyone know how to get the control lock off
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LID LOCK FAULT Fault is displayed if Lid Lock has not moved into locked position or motor cannot be powered. Lid is not closed completely due to interference. Check for lock interference with lock striker. Wash media buildup (detergent, lint, etc.) is preventing the lock mechanism from sliding. Main control detects open lid switch when attempting to lock. Main control cannot determine if lid lock is in a locked state.
Perform the following checks if the washer does not lock (or unlock). 1. Perform the Lid Lock test under Manual Test Mode on page 9. The following steps assume that this step was unsuccessful. 2. Check lid lock mechanism for obstruction or binding. Repair as necessary.
Hi, Whirlpool makes their control lock very confusing. Often times, people will look on the control panel and the control lock light will go on and they can not figure out how to unlock the control panel. They will try pressing and holding the cancel button and unplugging the washer or dryer to reset it. None of these options work. All you need to do is press and hold the end of cycle button for 3 seconds and the control panel will unlock. If that doesn't unlock your controls, then unfortunately your interface control board is just shorted and will need to be ordered and replaced to fix the issue.
The Control Lock prevents unintended use of the washer. You can also use the control lock feature to prevent unintended cycle or option changes during a cycle. When CONTROL LOCKED is lit, all buttons are disabled except for Pause/Cancel and Start.
You can lock the controls while the washer is operating.
To lock the controls:
Select and hold DRAIN & SPIN for 3 seconds. The CONTROL LOCKED status light glows.
To unlock the controls:
Select and hold DRAIN & SPIN for 3 seconds or until the CONTROL LOCKED Status light turns off.
pull plug wait 5 minutes then plug back in go into diagnostics
select no spin by pushing spin speed touch pad
push prewash optionj four timesw within 5 seconds
c:00 will light up
in order to advance to next step
push prewash option 2 times
if it does not enter diagnostics you must replace main control board