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Water dispenser not working ice maker is fine

Water dispenser not working and the ice maker is fine .
I've just changed the filter. ???
ge monogram 8 yr old

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The refrigerator has a dual water valve. The water dispenser side of the valve may be defective, but, my experience has shown the problem to be in the water reservoir, located in the bottom of the fresh food section, which, might be frozen or the water line through the freezer door is frozen. Scenario #1: Remove the kick panel, disconnect the water line from the fitting. Have someone depress the water actuator, while, holding a cup to collect any water which may come through the line. If water comes through the tube. The problem is a frozen water line in the door. My best advice for this problem is to remove any frozen goods from the door. Take a piece of cardboard and seal the freezer section of the refrigerator with any kind of tape. Make sure you tape the door switch in the closed position, so, the refrigerator will continue it's normal operation. The frozen goods will remain frozen and the fresh food section will be okay. Leave the freezer door open. You might want to put a towel under the door. The water line will thaw. It might take 15 minutes. It might take 3 hours. Periodically check the water dispenser operation. When the water flows remove the cardboard. Scenario # 2:if, after disconnecting the water line and depressing the water actuator there is not water. The reservoir is frozen. Use a hair dryer to that the reservoir. You will have to remove at least a couple of crisper drawers to perform this action. The cause of a reservoir freeze is too little stuff in the drawers or too low a temp in the crisper drawer area.

Posted on Jun 18, 2009

  • M5NSX Jul 09, 2011

    You were right on!!! Water reservoir was frozen-crisper was at 17 degrees. Used blow dryer water dispenser back in action!! Thanks!! Saved me hundreds!!

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Email me for the bulletin on water line freezing. Try turning on the dispenser light for 24 hours this should defrost the line.
amasuperbike@comcast.net

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