Question about Office Equipment & Supplies

1 Answer

Printer will not copy when selecting black ink, page come out blank,will copy page in color but will not print the black sections

Model hp7510e all three in one C11a product CQ877a /b1H option. install new ink cartidges, and clean vents, in tools ran clean printer cartidges and align printer - this is says fails. The cartiges has ink at well, Is the a memory or head problem. I ran default to factory setting, still not working. I see on hp3310 modle you sugest reset. How do we do this on this model we have. Thanks Mark

Posted by on

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 28 Answers

Either download the hp program for that specific printer from the hp website or.... turn power off unplug press power button to drain all power disconnect from your computer. In your device and hard ware settings delete the printer or uninstall it. Now in this order exactly plug power cord back into printer and power on next plug com cable or usb cable back into computer from printer let your computer install the drivers and programs all over again and when this is done it should be reset now print a test page and enjoy

Posted on Apr 12, 2014

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad
  • 1 Answer

SOURCE: officejet d135 - "Supply Expired" error message

HP, in order to sell more ink, monitors the expiration date of the cartridges installed. Solution is either to buy a new unexpired cartridge from HP or to disable the date monitoring built in to the printer. This latter is done by removing the button cell located inside the D135 printer on the left hand side or by simply slipping a thin piece of plastic between button cell and metal contact. You will no longer have date function on printer, but it won't object to expired cartridges either.

Posted on Oct 18, 2008

pagebor
  • 2785 Answers

SOURCE: Printer Canon Pixma MP750 won't let me use just black ink

you cant print without color cartridge

Posted on Mar 14, 2009

  • 1 Answer

SOURCE: Will not print black , HP PSC 1610 All-in-One

Here was the solution. You MUST use HP brand black cartridge. Originally I purchased a #94 Office Max brand black cartridge. After it did not work I took it back and they gave me a second Office Max brand and that did not work either. So I took it back and they sold me an HP brand (I only needed to pay the difference in price so Office Max was good to work with). I installed the HP #94 black cartridge and everything now works.

Posted on May 11, 2009

jim4984
  • 797 Answers

SOURCE: Printer has new ink cartridges, no apparent

The print heads are probably clogged :^(
Has the printer been unused for some time? Does the printer show that the cartridges are full?

Does the printer show any errors? It could be that he waste reservoir is full (or thinks it is full) I would suspect that it would report an error though.

If the printer was not used for a while, the ink could be dried on the print heads. Print heads are kind a like paint spray cans. You can try cleaning the print head nozzles with alcohol and or water. The best way to do this is to put a moist (you do not want liquid to drip into the system though) cloth or paper towel under the nozzles. Make sure the printer is unplugged though so any liquid does not fry the electronics. Make sure the printer is completely dry before plugging in again.

Hope this helps, Jim

Posted on Feb 10, 2011

  • 693 Answers

SOURCE: MY HP 8500A HAS STARTED

Solution one: Reset the product If there is static interference, or loose connections with the product, this can result in bands or lines in the copy, fax, or scan output. To resolve this issue, check the product connections and reset the product Press the Power button (c01602202.gif ) to turn on the product.Disconnect the power cord from the rear of the product.Unplug the power cord from the wall outlet.Wait 30 seconds.Plug the power cord back into the wall outlet. Reconnect the power cord to the rear of the product.Press the Power utton (c01602202.gif ) to turn on the product.Try to copy, fax, or scan again.If these steps resolved the issue , you do not need to continue troubleshooting.If the issue persists , continue to the next solution.
Solution two: Clean the scanner glass and scanner lid
If the scanner glass or the white underside of the lid has fingerprints, smudges, lint, dust, or other debris, this can slow performance and affect copy and scan quality. To resolve this issue, clean the product.Before you begin, gather the following materials:Several clean, soft, lint-free cloths

Mild glass cleaner
CAUTION: Use only glass cleaner to clean the scanner glass. Do not use cleaners that contain abrasives, acetone, benzene, or carbon tetrachloride. These substances can damage the product. Avoid isopropyl alcohol (rubbing alcohol) because it can leave streaks on the glass.

  1. Press the Power button (c01602202.gif ) to turn off the product.
  2. Disconnect the power cord from the rear of the product.
  3. Lift the scanner lid. Figure 3: Lift the scanner lid
  4. Spray a clean, soft, lint-free cloth with mild glass cleaner.
    CAUTION: To protect the scanner, do not spray the glass cleaner directly on the glass.
  5. Clean the scanner glass with the lint-free cloth. Figure 4: The scanner glass
  6. Clean the glass strip next to the scanner glass with the lint-free cloth. Figure 5: The glass strip
  7. Dry the scanner glass and the glass strip thoroughly with a clean, dry cloth or chamois to prevent spotting, and then dry the white underside of the scanner lid.
    NOTE: Do not use paper-based wipes or tissues that can leave fiber residue.
  8. Clean the white underside of the scanner lid. Figure 6: The underside of the scanner lid
  9. Close the scanner lid.
  10. Reconnect the power cord to the rear of the product.
  11. If the product does not turn on by itself, press the Power button (c01602202.gif ) to turn it on.
  12. Try to copy, fax, or scan again.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.
Solution three: Clean the automatic document feeder (ADF) Use the following steps to clean the automatic document feeder. Step one: Clean the ADF rollers and separator pad
  1. Gather the following materials:
    • A clean, lint-free cloth, or any cloth that will not come apart or leave fibers
    • Distilled, filtered, or bottled water (tap water might damage the product)
  2. Remove any documents from the document feeder tray.
  3. Press the Power button (c01602202.gif ) to turn off the product.
  4. Disconnect the power cord from the rear of the product.
  5. Lift the cover of the ADF until it stops. Figure 7: Lift the ADF cover
  6. Find the pick rollers and separator pad. Figure 8: Locations of the pick rollers and separator padLightly dampen a clean lint-free cloth with distilled or bottled water, and then squeeze any excess liquid from the cloth.
  7. Use the damp cloth to wipe any residue off the separator pad.

Posted on Aug 14, 2011

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My school room printer Dell 5130cdn is out of color ink, however it does still have black ink, how can i get the printer to print with just the black ink?


when in print section go to settings and click on black or unclick color
be aware that color is need to get black and white reproductions ( copies)

Aug 17, 2016 | Dell 5130cdn Color Laser Printer

1 Answer

Hp lj cp1518 printer printing blank pages


you need new ink if not used it will dry up. if you are not sure go buy black ink

Jun 20, 2014 | HP Color Laserjet Cp1518ni - Printer -...

2 Answers

Epson stylus dx6000 only copy in color mode


Any ink in the black cartridge or can you use clean mode to clean it?

Mar 15, 2014 | Office Equipment & Supplies

1 Answer

Canon iP90 only prints blank pages


Remove the printer from control panel, under installed printers, then unplug the usb cable and reinstall the printer drivers using printer cd, or download from canon support website.

Apr 27, 2009 | Canon PIXMA iP90 InkJet Printer

2 Answers

Printing and Coping is blank


u have to check the ink catridges(black and colour) in the printer whether the ink is full ,bcos if the ink is low this problem arise check if the printing page is un single colour  if it is then ink is a problem

Oct 17, 2008 | HP PSC 2410 All-In-One InkJet Printer

2 Answers

Black won't print


I have this same model printer and had this same problem. I solved it by running the cleaning cycle repeatedly (30 times or more). It nealy drained the black cartridge, but they're cheap compared to a new printer ($100 for the mfc240c that replaced it). Press the ink button to the left of the display. Select "test print" and "print quality from the menus, then hit print. After printing, the display will ask if quality is ok. Press 2 for no. It will ask if the black was ok, press 2 for no, if the color looks ok, then press 1 when it asks if color is ok, then press 1 when it asks to start cleaning. In a minute or so, it will beep and tell you to press start. Once the sheet prints again, repeat the same sequence. I didn't even wait for the display, I would just press 2,2,1,1, each time it printed. At first the black section was blank, the one dash appeared, then two or three. I gradually gained on it until I had most of them working again, then let it set overnight and ran a few more cycles the next day and it finally all started working.

Jun 22, 2008 | Brother MFC 210C All-In-One InkJet Printer

2 Answers

Blank pages


Even though I changed my black and colored ink cartridges twice, the printer still prints blank pages. What should I do?

Dec 21, 2007 | Epson Stylus CX3200 All-In-One InkJet...

1 Answer

Big Black not printing


Sounds to me your print head is plugged up. This is not usual though because the majority of people use black ink much more. So, in your printer utility, do a deep cleaning. If that does not work, there is a thing called a purge unit in it. This is a usual way of draining waste ink to a pad that soaks it up. if the hose, or other parts are clogged, it backs the ink up and causes the print head to clog. If this is the start of it, do not waste your ink cleaning, and try not to let it sit too long. Contact canon, and let them kno what you think it is.

Oct 05, 2007 | Canon PIXMA MP780 All-In-One InkJet...

1 Answer

RX500 EPSOM STYLUS PHOTO PRINTER Won't Print


I used some less expensive generic ink cartridges on my RX500 and had a similar experience with the black. If you're already using the Epson brand, done the head cleaning, realignment and nozzel checks, I'm not much help. Try Epson's support at their web site.

Mar 25, 2007 | Epson Stylus Photo RX500 Printer

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

42 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

jasbo
jasbo

Level 3 Expert

2237 Answers

yadayada
yadayada

Level 3 Expert

77201 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...