Question about Ricoh Aficio Office Equipment & Supplies
When I put on the machine for the first time after purchasing a new one, I get the following error message, "Functional problem has occurred. Please call service and report the service code SC552-02 Mach Serial No: T363M800030" Can anyone kindly assist me with necessary information as to how I can fix this problem. Thank you
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Posted on Jan 02, 2017
Details (Symptom, Possible Cause, Troubleshooting Procedures)
Heating roller overheat (software error)
The detected heating roller temperature stays at 230°C or more for 1 second.
• Defective PSU
• Defective lOB
• Defective EGB
Related SC code: SC 543
1. Replace the PSU.
2. Replace the lOB.
3. Replace the EGB.
This is the simptoms of the service manual , you should check that your power output is stable and double check if there is not anything like paper stuck some were in the fuzing unit wich could also cause the fuzer to over heat
Posted on Nov 16, 2007
call ricoh serviceman he/she can fix it.
Defective tank full sensor
• Tank full lever bent or broken
• Incorrect ink suction
1. Check the harness of the tank full sensor.
2. Replace the GJ engine.
3. Replace the maintenance unit.
• The position of the tank full lever
does not stay at the tank full position
after ink initialization or air releasing.
• The position of the tank full lever is
not detected at ink suction.
Posted on Jun 23, 2008
dear sir; the error code 320 on ricoh af 2027 it's means laser polygon motor problem, the laser unit right under the toner unit, litlle bit left. some error code can be reset why don't give them a try
1, power on the machine
2, press "clear mode"( has the c in a diamond), "107"then press and hold down "clear/stop" key
3,turn power off 10 second later back on.
I f reset doesn't work, you need to replace laser motor. thank you
HAVE A HAPPY HOLIDAY
Posted on Dec 17, 2008
SOURCE: Service Call Message
SC 400 is a dirty toner mark sensor. Clean with alcohol, wiping with dry cloth causes static on sensor and attracts toner. Not sure where the sensor is, but look around transfer belt unit.
Posted on Apr 15, 2009
SOURCE: We are getting the following
That is a fuser under heat condition.
Try this. May take a couple of times to clear.
Press the in this order. Clear all ( yellow button) then press 107, then press and hold the red stop button until the screen changes to show a screen that says. Copy SP ,,, Print SP etc.
Press Copy SP, when the screen changes, shut the main power off then back on.
If that doesnt work then repeat the clear all 107 stop and enter Copy SP again, Then scroll down to the 5 tab. press it, scroll to 810 and preform that reset.
If that doesnt fix the problem, then most likely the thermistors and over heat thermostats will need to be replaced.
Posted on Jan 29, 2011
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