Question about Dyson DC44 Animal Cordless Vacuum
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Posted on Jan 02, 2017
Hi its Darran at Dyson.
From your description of the problem, it sounds as though there is a problem with the battery.
Your DC16 will have been supplied with a 2 year guarantee. If it still within this period, please contact our Helpline on 0800 298 0298. However if your machine is no longer covered, a replacement battery can be purchased via our website at www.dyson.co.uk/store.
Dyson Customer Service
Posted on Apr 20, 2010
SOURCE: dyson dc 31 was working
check all conections are clean on the battery terminals,this link is for the manual,
Posted on Apr 16, 2011
Hi Helen, it's Allan at Dyson.
I am sorry for the delay in contacting you.
If this isn't a power issue, then I would suggest it is an issue with the main body. This would be better discussed with an agent over the phone as they can run through diagnostics with you.
Please give the Dyson Helpline a call on 1-866-693-9766 (US), 1-877-397-6622 (CA), 0800 298 0298 (UK). Our experts will be happy to talk you through some further diagnostic checks when you have your machine easily to hand.
I'm sorry I couldn't be of any help directly and I apologise again for the lateness of the reply.
All the best,
Posted on Jan 12, 2016
It's only a few months old though! And I have lost the receipt. Looks like I'll be buying a new one, thanks though.
Posted on May 31, 2016
i take mine off the charger just for safety seasons dont like leaving things plugged in after its charged.
Posted on Dec 07, 2016
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