Question about KitchenAid KSCS25FKSS Side by Side Refrigerator

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Water flows out the bottom of freezer door when handle depressed

When you press the handle for water, the water flows out of the bottom of the freezer door. How do we get inside the freezer door? It seems like the tubing is broken or disconnected in the door.

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Not in the door , just pull the kickplate off and you going to see waths wrong the tube is unpluged there

Posted on Jun 18, 2009

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Hello, lost water in the house, now when came back on, water dispensor has a slow drip... the dispensor handle seems to be working fine... it dispenses water when pressed.. doesn't seem to stay...


If you take the bottom grill off the front of the appliance -1x Philips screw either side- under the freezer door you will see where the water pipe goes through the hinge. follow that pipe back towards the underneath of the machine and you should come across a push-fit connector.

The pipe leading through the freezer door from the connector, and blow down it, re-fit, press dispenser paddle to allow to flow. This stops the drip in 9/10 instances.

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The water line is frozen in the door .Turn on the dispenser light for several hours , or , use a hair dryer aimed up into the dispenser , or , use compressed air in the tube going up into the bottom of the door ( computer cleaning bottle with a small tube ) , or , air compressor hose at the bottom of the door tube , or , order GE dispenser heater kit pt # WR49X10173 ( it comes with instructions ) . After you get it working , turn up ( warmer ) the freezer temp only slightly .

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Disconnect the water line where it comes out of the water inlet valve and see how the flow is when you try the dispenser. Disconntct the water line at the bottom of the freezer door where it goes into the door. If it flows good here it may be freezing in the door. Open the door till it thaws.
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The refrigerator has a dual water valve. The water dispenser side of the valve may be defective, but, my experience has shown the problem to be in the water reservoir, located in the bottom of the fresh food section, which, might be frozen or the water line through the freezer door is frozen. Scenario #1: Remove the kick panel, disconnect the water line from the fitting. Have someone depress the water actuator, while, holding a cup to collect any water which may come through the line. If water comes through the tube. The problem is a frozen water line in the door. My best advice for this problem is to remove any frozen goods from the door. Take a piece of cardboard and seal the freezer section of the refrigerator with any kind of tape. Make sure you tape the door switch in the closed position, so, the refrigerator will continue it's normal operation. The frozen goods will remain frozen and the fresh food section will be okay. Leave the freezer door open. You might want to put a towel under the door. The water line will thaw. It might take 15 minutes. It might take 3 hours. Periodically check the water dispenser operation. When the water flows remove the cardboard. Scenario # 2:if, after disconnecting the water line and depressing the water actuator there is not water. The reservoir is frozen. Use a hair dryer to that the reservoir. You will have to remove at least a couple of crisper drawers to perform this action. The cause of a reservoir freeze is too little stuff in the drawers or too low a temp in the crisper drawer area.

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I have a Kenmore Elite Trio and the freezer was making a frog sound. I found the solution.

My model number is 596.75523400. The sound will stop when the freezer is opened. It will stop again when the freezer drawer is open and the light switch is pressed to turn off the light. The ice drawer was full but it had stopped making ice.

Here is the fix in less than 10 minutes using only a screwdriver.
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  • Put the icemaker in the sink and run a bit of water on the frozen cubes until they fall out.
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  • Re-mount using the 3 screws and plug in the electric connector. Make certain the water inlet tube is positioned thru the retaining hole before you remount the screws.
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1 Answer

Won't dispense water from freezer door - ice maker works fine.


I'd wager that the water line inside the freezer door is frozen keeping water from flowing.

Here's how to test my theory; Open up both doors and remove the "kick panel" (it's just snapped into place, so just pull on it). After that's done, look below the bottom freezer door hinge... you'll see the water tube there. Now, about 4" to the right of the hinge, you'll see a tubing coupler there. Disconnect (unscrew) it. OK, now just reach up there and depress the chilled water dispenser (like your gonna fill a glass). Did water come out of the tube near the floor? If so... the tube in the door is frozen.

The only fix for this is to completely defrost the fridge. (As in, unplug it for at least 24 hours) The reason is because there is no way to access the tube in the door... it's "foamed" in place and not serviceable.

I've heard of a trick you can employ after it de-ices to keep it from happening again. (Note, that I've never used this trick, but heard that it works, OK?) Alrighty then... when it's completely thawed and water is flowing like it should, cut yourself a piece of plastic cord (like weed-eater string but small) about 18"-24" long. Then you take this cord and feed it through the tube where the chilled water comes out of the dispenser. Feed it down the tube almost all the way leaving about an inch or so hanging out of the water dispenser.

OK... here's what is supposed to happen; If it ever freezes shut again, all you have to do is pull that string outta there. This will allow water to flow again. Then all you have to do is grab a huge cup (like a "big gulp") and fill it up. The water flowing through there will thaw out the frozen stuff and clear the line. After it runs free and clear again, just replace the cord and wait for it to freeze again.

Hope this helps! Let me know by rating this solution as "it solved my problem", will ya? Thanks!

SG
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Did you check the pump at the bottom of the fridge ,and also the solenoid. valve to release the water ,does it click when you depress glass against sensor in dispersal area

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Check the electrical connector that is next to the water pipe at the bottom of the freezer door

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