Gardtec 370 alarm keeps going off bb code indicates bell box tamper. Have tried resets to no avail as alarm goes off within a couple of days usually very early hours of morning. Is my next step to replace the bell box? If so will any make of box with 6 way connection and siren + strobe work?
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Do not know that system, but normally the bell is the outside horn or bell that sounds when the alarm is activated. Some systems have a tamper switch in the mounting box so if someone attempts to remove the horn while the system is set, the alarm sounds.
Most alarm systems require you to reset the tamper alarm.
Most systems will reset the tamper simply by arming the system and then immediately disarming the system. However, you MUST make sure that the Tamper circuit you tripped is closed. If you removed the cover on the panel, make sure the tamper switch for the cover is in the correct position and that the cover is pressing the switch and closing its contacts. If you are trying to arm the panel with a cover off, the tamper circuit will not reset unless you defeat the tamper switch. Just make sure you remove the defeat when you replace the cover. You may also wish to try a google search on the type and model of panel you have so you can download a copy of the manual to check on the reset procedure. We also need to know what brand and model the panel is so we can help you further..
If you are disarmed, you should only get a trouble signal when you remove AC power, This should clear when power is re-established. The tamper is a switch inside the panel that trips when the door is opened. This too should be only a trouble if the panel is not armed. (Unless the tamper is programmed for instant alarm like a panic or fire alarm input.) Check your manual for the programming instructions for bypassing or disabling the tamper. Another thing you can do is disconnect the backup battery before removing the AC power, this will stop any alarms, but you should notify your monitoring company first.
I'm not familiar with your particular alarm bell but most of the ones I've worked on have a dot on the gong that should be aligned with where the strike hits the gong. This is the "sweet spot" where the bell sounds the loudest. Another possibility is the gong may have loosened up and needs to be tightened or there is debris in there that needs to be cleaned out. I have found that bees and hornets love to build their homes inside of these boxes.
From User Guide:
Interference from a similar unit operating nearby:
a) simply remove the batteries from the push button and door chime units and rest for 10 seconds, this will erase memory
b) Insert the batteries into the push button and door chime units, the door chime unit will give 2-beeps to indicate that it is ready for the new registration code. Press the Push Button once, it will generate a new operation code randomly and send a wireless ignal to the door chime unit and it will sound to indicate that new operation code is registered and memorised.
(Note with this unit SX85R the door chime is mains powered, not battery powered, but above instructions are the same)
Find out where the tamper fault is. This panel has tamper monitoring for external bell remote keypad zones and cover. Check all devices for loose covers ,wiring for breaks (especially if new carpets fitted) and bell box.You can check for continuety with a multimeter inside the panel you should have a short between A/T terminals and between 0v and TR if not check the wiring.
To turn alarm off completely, press WAKE1 and WAKE2 until the bell-shaped indicators go off.
As for resetting the alarm (buzzer), press SET WAKE/CLOCK untill SET and WAKE! light. Press left- or right+ arrow to set time. Press WAKE1 until bell-shaped indicator comes on.