Question about Creative Labs ZEN V Plus MP3 Player

1 Answer

My zen V plus has stopped working after some computer problems

I had hooked my zen v plus up to my computer to sync with windows media player and then windows media player froze up. I started the task manager and ended the program. I then disconnected my zen v plus. After this I restarted windows media player and attempted to re attach my zen v plus to the computer. When I plugged my mp3 player in a green vertical line appeared on the screen of my zen. I disconnected my mp3 player and now it will not turn on or respond or anything. Is there any way to fix this?

Posted by on

  • jrdiii Jun 17, 2009

    I was reading around some other problems and found that if i just reset the zen by plugging it into my computer, holding the on switch down and pushing a small pin in the reset hole, my mp3 player started working again!



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 688 Answers

Go to Creative webiste and download the software for the Zen, then restore your zen with new software.
Here is a link to the Creative website:

Posted on Jun 17, 2009

  • Steve Brown
    Steve Brown Jun 17, 2009

    Cool glad its working for ya.



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I am trying to copy from audio disc to creative zen nothing happening

try using windows media player first, open media player and insert your cd then click on the rip tab and start the ripping after its finished take the music you just ripped from the windows media player library and drag it to the sync bar on the side once your sync list is complete click on sync your music should apper in you zen afterwards

Sep 22, 2009 | Creative Labs ZEN V Plus MP3 Player

2 Answers

I can't delete anything off of my Zen when it's hooked up to my computer. Also when I try to sync it Windows Media player says error and none of the songs sync.

try formatting the device... if that doesnt work,put it into restore mode by holding the play button while turning it on.the select clean up not try the firmware upgrade option beacuse it may get stuck on recovery mode.

Sep 06, 2009 | Creative Labs Zen Digital Media Player

1 Answer

My sync manager wont recognize my zen v plus

yeah here's what you need to do
go on control panel>system>hardware>device manger.
It should be there somewhere , right click it and update it.
Or uninstall it and then go back on control panel and go on add hardwhere and just click ok and let it do its job.

Aug 14, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Dont know how to put stuff on my ZEN V PLUS 4GB

if your zen comes with a video converter then slip into you r pc to install. for downloading music you would have to plug your zen into the pc go to windows media player or whatever you have and simply sync your music on to your zen.

Jun 01, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

My zen wont sync

You don't have enough room on your drive to do this. I had the same problem. I took all my router ports off and connected just my creative vision player only and it worked. Computer system was over loaded.

Jan 26, 2009 | Creative Labs ZEN V Plus MP3 Player

3 Answers

No license to play/sync license from PC - Zen Creative V Plus

Start up Window Media player on your computer. Plug your Zen device into the computer. Wait until you see it listing in WMP. Unplug the Zen and see if you can play the songs.
The licenses on the device should be updated by WMP when you plug in the device

Mar 17, 2008 | Creative Labs ZEN V Plus MP3 Player

3 Answers

Player Not Connected

Well, i finally got my Zen V Plus to work again. Actually twice. The first time I didn't understand what exactly fixed the problem but it was recognized just fine afterwards. Then, all of a sudden, it stopped again... This time i changed a bit of options in the computer and restarted. It was still not working. I deleted some registry entries and still nothing. I restarted, installed Windows Media Player 10 (which i hadn't installed) and not even it recognized the player. I gave up and uninstalled it again and restarted the computer as requested by windows. Then the player was being recognized again! I think I did that the first time too. Try it. If it didn't work either then it might be another thing I did in the registry involving permissions (although that would be weird because I'm an admin in my computer... Actually, i'm the only user)... Good Luck

Feb 25, 2008 | Creative Labs Zen Touch MP3 Player

3 Answers

Zen Touch mp3 player isn't able to play tracks in windows media player 11

im not sure but i think you have to create the playlist first then transfer to mp3

Feb 20, 2008 | Creative Labs Zen Touch MP3 Player

1 Answer

Won't recognize that it is connected

do you have media player 11?
ZenV Freezes
Have you tried updating the firmware of your Zen V Plus? I've had mine for almost an year and haven't had these issues -- I updated the firmware as soon as I unpacked it.
try downloading the
MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok?

Oct 15, 2007 | Creative Labs ZEN V Plus MP3 Player

Not finding what you are looking for?
Creative Labs ZEN V Plus MP3 Player Logo

454 people viewed this question

Ask a Question

Usually answered in minutes!

Top Creative Labs Audio Players & Recorders Experts

Carlos L. Burgos
Carlos L. Burgos

Level 2 Expert

618 Answers


Level 3 Expert

76164 Answers

Brad Brown

Level 3 Expert

15677 Answers

Are you a Creative Labs Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides