Question about Creative Labs ZEN V Plus MP3 Player

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My zen V plus has stopped working after some computer problems

I had hooked my zen v plus up to my computer to sync with windows media player and then windows media player froze up. I started the task manager and ended the program. I then disconnected my zen v plus. After this I restarted windows media player and attempted to re attach my zen v plus to the computer. When I plugged my mp3 player in a green vertical line appeared on the screen of my zen. I disconnected my mp3 player and now it will not turn on or respond or anything. Is there any way to fix this?

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  • jrdiii Jun 17, 2009

    I was reading around some other problems and found that if i just reset the zen by plugging it into my computer, holding the on switch down and pushing a small pin in the reset hole, my mp3 player started working again!

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Go to Creative webiste and download the software for the Zen, then restore your zen with new software.
Here is a link to the Creative website:
http://www.creative.com/products/mp3/

Posted on Jun 17, 2009

  • Steve Brown
    Steve Brown Jun 17, 2009

    Cool glad its working for ya.



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By the way, before updating the firmware, let the battery have a full charge, ok?

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