Question about Acer Aspire 1662WLMi Notebook

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Norton Hi, i hav the norton ani virus on my lap top, and all of a sudden its saying there is risk so backup now. when i back up it still says there are risks and i dont know what to do. can you help? Di

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Re: norton

Hi diju,

with Norton Antivirus, make a full scan to all of your pc. then, all those risk that it will find, delete it. Norton will quarantine them and then delete the quarantined files. they can be only "cookies" of some sites that you visit or some programs downloaded. normally keygenerators are accused as viruses or riks too.

Posted on Jan 26, 2008

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Re: norton

I find that norton antvirus uses loads of memory so thats why i aint got it on my computer try and use avg free edition which i use and is excellent and doesnt cost a penny!

Posted on Nov 10, 2007

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I want to format my aceraspire 4736z vista intel pentium T4200, but i didt took any OS back up and dont have OS cd, my lap is affected by can i take backup now and do the formatting,i dont want...


you could try this

press the power up key and then very quickly press the alt+F10 keys both at the same time
this hopefully will take you into the factory restore options
then follow the onscreen instructions

it may ask for a password and if you have not set one for the restore then try 000000 that is 6 zero,s

good luck

Jul 21, 2011 | PC Laptops

1 Answer

Apparantley i have a trojan worm in my lap top, i have norton and caled them they say i have a problem and my laptop is out of warranty and i have to purchase another one is this true

NO, you do NOT have to purchase a new laptop.

What the people at Norton probably meant was that your Norton anti virus software has expired and you need to purchase a new anti virus subscription from Norton if you want them to help you.

There are however other anti virus software manufacturers out there that are free and/or will allow you a 30 day trial period.

To help you clean out the worm in your system:

  • Find out the name of the worm you have on your system (your norton program will tell you this).
  • Go to this page:
  • Click on the link that has the same name as the worm on your system (don't worry about the I-worm or W32 part of the name, e.g. if your worm name contains navidad you want to click the I-worm/navidad link or if your worm name contains bugbear you want to click the I-worm/Bugbear.C link etc.)
  • Follow the instructions on the page you get to in order to get rid of your problem.
Hope this helps ;) 

Jan 28, 2011 | Acer Aspire 3680 Laptop

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I have an Acer Aspire One, Model ZG5. My 1 year warranty was up this past March. I am having issues with loggin into the computer. When i turn the computer on, after the Acer screen comes on, a black...

Did you make back-up disks when you first purchased the lap top and do you make regular backups of your info. If so and you dont need to save anything either first run your security backup and or a complete recovery from your disks. You may have a virus or a hardware issue. Good luck

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You are infected with a virus or something. Try re-installing the OS and see if this eliminates the problem. If it doesn't help then you have something physically defective.

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My cd/dvd drive is saying it is not installed as well as my volume

Look for drivers web site to down load for you pc
ore load on usb drive put back on your lap top
Sounds like you might have virus playing games witht your lap top.

Jul 29, 2009 | Dell Inspiron 1521 Laptop

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I cannot restore my acer aspire 3630 lap top

hi you need to press the FN and F8,9 or 10 repetedly to restore it to default settings.

May 04, 2009 | PC Laptops

2 Answers

How will i remove the virus manually?

i hope you got norton off your system before putting AVG free on. Virus programs try to fight off other virus programs by postiong false virus claims to erase the other program. eventually they will kill your hard drive. You need a product key for a good virus protectant. Norton or CA offer good, reliable protection for your dollar. What i would do, is back up any really important stuff you have there, format your hard drive and install Vista again if you have the disc and then re-install it to permanetly delete viruses. Also your system maybe slow because VIsta needs at least a dual core processor and 2 GB RAM to work like a XP machine

Mar 27, 2009 | Dell Inspiron E1405 Notebook

3 Answers


Ok then i guess you should try repairing the NORTON by running the installation again and choosing the reapir option or the next option is to use another anti virus.

you can visit and download avast! 4 home edition free edition.
please restart your pc before installing the avast.
after installing try updating and schedule a boot scan by
  1. cutting and pasting this "W62911071H4800A1106-PJY5XRR5" when prompted for the registration key.
  2. click on the menu icon at the top left of the avast window.
  3. click on "schedule a boot scan" and restart your pc

Good luck !!

Feb 12, 2008 | PC Laptops

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