Question about Canon SmartBase MP360 All-In-One InkJet Printer

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Canon Smartbase MP360 showing error code ##336

I have a Canon Smartbase MP360 which is showing error code ##336. The cartridges are stuck over at one side and won't come back.

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  • 365 Answers

It seems the home position sensor is out of whack or the mylar band behind the print cartridge carriage is missing or broken.
To find the mylar piece look for a clear 6mm x 460mm clear piece of plastic with black markings (like a gradient) on both sides.If you find it you can try and place it back by looking for an extended eyelet on both sides of the stell print carrier.
Most people in haste to change ink have the hand slip and it becomes dislodged.

Posted on Jun 17, 2009

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Posted on Jan 02, 2017

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My Canon Smartbase MP360 will not print and shows 'put in cartridge' which I have done and it makes no difference.


sometimes a little bit of dried ink stops the flow of ink
use a cue tip and genty clean both the puter contacts
and the cartridge contacts then try again
after resetting do the head cleaning tht the machine can do for itself
this work most of the time
hope it help ps watch and dont let any fuzz get left behind

Aug 22, 2012 | Canon SmartBase MP360 All-In-One InkJet...

1 Answer

Flashing from one screen to next saying check printer press ok key then on next screen ##336


Canon diagnostic says the internal unit has malfunctioned, It means the main board is not talking to the printer board. Could be a paper jam, a bad printhead, or bad circuit board. Try removing the printhead and powering on, if that error is gone and it says to install printhead, then you just need a new printhead.

Nov 27, 2009 | Canon SmartBase MP360 All-In-One InkJet...

1 Answer

Canon smartbase MP360 "put in cartridge" does this means buy a new in this case printerhead. The printer was printing fine before this error message came up and printing stopped. Amazing another clean...


Print heads cans wear out. Put in cartridge sound more like a low ink level. Check ink levels and reseat the ink cartridges. Still no? I'd suggest having the print nozzles checked by a repair center or Canon.

Oct 05, 2009 | Canon SmartBase MP360 All-In-One InkJet...

1 Answer

I have error ##343 on canon smartbase MP390


if this is a lazer printer the waste ends up back in the cartridge. if you have a refilled cartridge you can only refill once, maybe twice then you need a new cartridge

Aug 16, 2009 | Canon SmartBase MP360 All-In-One InkJet...

1 Answer

Printer is showing put in cartridge


It's telling you that you need a new printhead.
QY6-0054-000 around $40.00

Jul 23, 2009 | Canon SmartBase MP360 All-In-One InkJet...

1 Answer

Error 336


hmmm...ok...then it appears that your drivers are shot..you know how to remove them, from PC, download new ones, and re install?

Aug 18, 2008 | Canon SmartBase MPC400 All-In-One InkJet...

2 Answers

##345


Hi, Apparently that error code means that the the cartridge is jammed, check that there are no bits of stuff stuck there and try to maybe remove the cartridge and maybe if you have any realigning software run those on it.
There seems to be a lot of people with the same and similar problems and the Canon service tech didn't seem to know what to do, and most are out of warranty too.
Let me know how you go.

Nov 21, 2007 | Canon SmartBase MP360 All-In-One InkJet...

1 Answer

Error code 336


try and remove the ink and give the heads a good clean

also look into the well area of the printer and dowse it out

with some tissue papper

once its clean as best you can then try the ink in again

hope this helps !

Nov 10, 2007 | Canon MultiPASS MP360 All-In-One InkJet...

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