Question about HP DesignJet 5500PS InkJet Printer
During the printing process, the ink cartridge warning comes on, then re-accesses the cartridges before it resumes printing. This happens every minute or so severely slowing down the productivity of the printer.
-This didn't start happening until i replaced the yellow cartridge.
-When the warning comes on, it's the Yellow cartridge that's blinking
I think it might be a problem with the connection with the yellow cartridge.
I'd like to get a better idea before i get a different cartridge.
You are correct, this is usually caused by the contacts going bad on the carriage assembly. try cleaning the contacts, if this does not help, than you need to replace the carriage assembly. hope this helped.
Posted on Oct 01, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
Feb 27, 2013 | HP Designjet T1100ps Printer
Aug 28, 2008 | HP Office Equipment & Supplies
HP 74, 75, 74XL, 75XL Cartridge Refills - Solving Errors
& Warnings: http://www.youtube.com/watch?v=C5ISTGyScWU
Diagnostic Tap 41 Test (verifies electrical health of ink
To access the diagnostics menu on the HP Officejet J5700 or J6400 series
printers, select * and # keys simultaneously and enter 124 (or 123). From there
you can access the Reports Menu, 'print-mech tap test and run the diagnostic code=41
test (see video above for reference) - this will tell you the exact health of your ink
cartridges. To run it I think you'll need to access via '124' access code for the HP OJ J64xx printer series.
For more information, please visit:
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