We have a samsung side by side. The freezer makes a loud noise when it turns on. So far everything is staying cold and we do not smell smoke. I have felt around the entire refrigerator and there are no hot spots. Just that loud annoying noise. The noise quits when we open the freezer door.
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Re: freezer making a loud noise.
Sounds as if the evaporator fan has shaft play or the blades are out of balance or striking something. When you open the door the pressure is equal but with the door closed the fan needs to push the air through the evaporator and return again and circle through fan again. I think soon would be a good time to unplug the refrigerator and remove the back panel covering the evaporator and fan motor to inspect the fan, shaft play and the evaporator for frost buildup or any obstruction of air flow. Thanks, sea Breeze
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A COUPLE THINGS U SAY FREEZER IS FINE FRIDGE IS NOT? THE FAN NOISE MAY BE DUE TO ICE BUILD UP DUE TO A DEFECTIVE BAD DEFROST TERMINATOR. WHICH EVENTUALLY WILL BUILD ICE UP IN FREEZER AND FRIDGE? HINDER COLD AIR CIRCULATION. ANOTHER THING TO LOOK AT IS UR FREEZER AND FRIDGE THERMISTORS AND UR COLD CONTROL THERMOSTAT. EVEN UR AIR FLOW DAMPER CONTROL VENT AND KNOB SETTINGS? ARE THEY TO FAR OPEN OR CLOSED? ARE U ABLE TO HEAR THE FAN AND COMPRESSOR RUNNING? ANY CLICKING SOUNDS?
It sounds like the evaporator fan is hitting ice that is built up on the evaporator coil. When it's making the noise, open the freezer door and see if it stops.
(Most models are wired so that the evaporator fan cuts off when the freezer door is open.)
Check the inside back, lower panel of the freezer for ice built up or frost on it. If there is, you have a defrost problem that is most likley a bad heater. It's located around the coil inside the freezer behind the panel you will be looking at. The defrost problem would explain the freezer not freezing ice cream.
Sounds like your Samsung RS21 has devoloped a known fault.
Your frdige will be cold in the drawers but not cold above this? Also there is ice around the pipe behind the drawers. it is the ice hitting the fan that is the noise and eventually stops the fan which pushes the cold air around the frdige.Samsung have extended their warranty to 5 years to cover for this.
You need to call the Samsung customer care team 0845 7267864 and should be repaired free of charge. - mine was. When you call, you need the full model number and serial number. my serial number was on the outside left hand side of the fridge. The engineer comes out within a day or 2.
First things first - pull the fridge/freezer out from the wall, and look at the bottom. You should see a metal coil somewhere - it probably needs to be cleaned. Next, somewhere around the compressor (the big bulky thing in the bottom of the freezer) should be a fan blowing on the coil - make sure it is running. That MIGHT have been the buzzing noise you describe - dirt on the fan blades or the fan hitting something. Additionally, you can check the fan on the inside of the freezer - if it is stuck and/or not working, the air won't circulate properly, and you'll get pockets of different temperatures in your freezer.
Best of luck!
The problem is a buildup of ice on the plastic housing (the curved plastic bit) in the back of the freezer under the fixed shelf where the icetub goes. The fan behind this plastic housing is hitting the ice when the defrost comes on.
Unplug the fridge, unpack the freezer, remove the four screws in the back, take off the sheetmetal backing and let the fridge thaw. You can remove the plastic piece after a while and get the ice off (be careful not to remove the styrofoam insulation by going too quickly).
Reassemble and you're back in business, for a few months. I'm never buying Samsung again myself.