Question about Yamaha DVD-C920 Multi-disc DVD Player

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DVD Tray stuck open

I cannot get the DVD Tray on our dvd player to close it will power on and off and such, but when i try and close the tray it acts like it is stuck on something and won't close. Any Suggestions? Thanks!

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The tray is not catching (underneath the tray is ridges). unplug the dvd player from the wall for 5-10 min...plug back up and give the tray a lite push while tapping the open/close button

Posted on Jul 17, 2010

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My DVD tray on my Yamaha DV C6480 (it holds 5 DVDs) got stuck in the half open half closed position. It may have come off the track. I opened the case and reinstalled the DVD Tray. Now the tray...


This happens to us all the time. Here is the note I keep on how to fix it quickly:
When tray gets messed up, the drive wheel (with pegs that interlock with pegs on the tray) needs to be such that the tray slides in and out freely. Push tray all the way in. Turn on.

Hope that gives a hint.

Nov 04, 2010 | Yamaha DV-C6480 Multi-disc DVD Player

1 Answer

When the open/close button is push , the DVD tray open and it close immediately without pushing button.The tray won't stay in the open positions.


check the close circuit switch inside the system. its maybe stuck, try to wiggle it a bit and it might work again.
the switch is at the end of the tray when it is closed, its a small black push botton swith.
be careful not to fry it when installing a new part

Aug 26, 2010 | JVC HR-XVC16B DVD Player / VCR Combo

1 Answer

DVD tray stuck in the closed position


Is it jammed?
Still has a CD/DVD still in it?
Is so try cycling the power to see if it will kick it out.

Otherwise it's most likely a hardware problem like a bad tray motor, broken gear, or perhaps a bad/stuck switch on the tray assembly.

If it's still under warranty, call the manufacture technical or customer support for a possible replacement.

Jul 20, 2010 | iLO DVDR04

1 Answer

My dvd tray is stuck...I think it's a dvd stuck in the tray


unplug the player for 5-10 min...once you plug it back and power on quickly tap the open/close button (the player by default will try to load the disc)

feel free to rate help

Jun 26, 2010 | Yamaha DVD-C996 DVD Player

1 Answer

Jammed tray


try checking the tray for something that jams the tray.

May 27, 2009 | Yamaha DV-C6660 Multi-disc DVD Player

1 Answer

E1 (rear) error. DVD tray will not open.


there might be a possibility that as soon as the tray closed the dvd shifted inside the machine. the dvd is stuck yes which means that the tray wont open because the dvd is blocking the gear turning. if so you are going to have to take it to your Dealership to open up the player and remove the disk. you can try it yourself but it's not recommended. tray gears will have to be tested to see if the tray will open once the disk is out though

Mar 29, 2009 | Philips Magnavox DVD/VCR Dual Player

1 Answer

Dvd tray won't open dvd stuck


I had this happen when someone put a DVD in the tray when there was already one in there. I managed to pry the tray out to retreive the DVD's, but when I closed the tray it was stuck for good. I wouldn't bother doing this because you'd probably have to take the player apart for it to work again anyway.
I took it apart and found that the gears were thrown off from the jammed tray. If you have some mechanical ability, you should be able to see where it is off track. Most likely you would just have to snap the gears back in place, hopefully none of them broke. Also, when you have it apart, you can manually open and close the tray part to assure that it's corrected.

Mar 08, 2009 | Aspire Digital AD-1000 DVD Player

11 Answers

I would like to change regions on my portable Durabrand DVD player model PDV-722


Alright, just follow these steps and let me know if you have any problems or questions

  1. Power and switch on the Durabrand DVD player.
  2. Open the DVD disc tray tray or lid.
  3. Press Stop.
  4. Press 3 - 5 - 9 - 7 (3597 in sequence). Can be done on remote control.
  5. Hidden DVD Region menu appears. Select region 0 or 9 using up or down button on remote control
  6. Press OK.
  7. Close the disc tray and press Standby on the DVD player front

Dec 19, 2008 | Televison & Video

1 Answer

Tray opens / closes on its own and will not play


Your open/close button might be stuck, you can try and unplug it and spray it with silicone lubricant and push it over and over again for a couple of minutes and then turning it back on after about 30minutes so the lubricant dries down first.

If all else fails, have a local appliance technician take a look at it...

Dec 09, 2007 | Hitachi DV-P323U DVD Player

1 Answer

Door will not open or close


i ended up retrieving the dvd out of mine after it quit coming on by taking the top cover off and taking the cover off the dvd it just snaps in place by clipping on each side.

Feb 17, 2007 | Emerson EWD7003 DVD Player

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